Donation Attendant Glebe Road PT

Goodwill of Greater Washington; Arlington (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading non-profit organization is seeking a Donation Attendant for a full-time role. The position involves assisting donors, managing donations, and ensuring a welcoming atmosphere. Ideal candidates will have customer service experience and the ability to lift up to 50 pounds. Join a team that makes a positive community impact!

Qualifications

• Ability to lift up to 50 pounds frequently.
• Previous customer service experience.

Responsibilities

• Provides excellent customer service to all internal and external guests.
• Sorts donated items into designated categories.
• Maintains a clean, neat uniform and appearance.

Skills

Customer Focus

Time Management

Action Oriented

Education

High school diploma or equivalent

Job description

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Donation attendants are true Goodwill Ambassadors. Enjoy an active and dynamic position assisting donors of household goods. If you enjoy being around other people, working outdoors, and representing an organization that makes a positive impact on our community, then welcome home.

Essential Competencies

Action Oriented

Customer Focus

Composure

Time Management

Essential Duties and Responsibilities

• Provides excellent customer service to all internal and external guests.
• Creates a welcoming atmosphere by greeting donors and safely unloading donations from vehicles.
• Accurately record donations.
• Ability to independently lift up to a maximum of 50 pounds.
• Ability to safely operate manual and or power equipment (depending on location).
• Responsible for keeping donation area clean and free of debris.
• Completes donor receipts and offers the donor a copy.
• Sorts donated items into designated categories.
• Follows prescribed safety and security practices including reporting safety, security hazards and injuries to the General Manager, Store Manager, or Assistant Manager.
• Maintains a clean, neat uniform and appearance.
  
  
  

Other Duties and Responsibilities

• Assists truck and driver helper load/unload donations into company vehicles.
• Performs general housekeeping duties as needed.
• Performs other duties as directed.
  
  
  

Required Qualifications

• Previous customer service experience.
• Ability to provide exceptional customer service to internal and external customers.
• Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours - per 8 hour shift)
• Ability to lift up to 50 pounds frequently.
  
  
  

Preferred Qualifications

• A minimum of six months of previous work experience.
• High school diploma or equivalent.
• Ability to work in a team environment.
• Previous experience working in a warehouse environment.
• Previous pallet packing and forklift experience.
• Basic computer skills.
• Multilingual with proficiency in English.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Non-profit Organizations

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