Donation Attendant - FT

Goodwill of the Olympics & Rainier Region; Lakewood (WA); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region is seeking a Full Time Donation Attendant at our Lakewood, WA store. The role involves processing and sorting donations from the community, greeting donors, and handling receipts with a strong focus on customer service.

The position supports the donation center operations, including maintaining clean donation areas and aiding in unloading/loading of trucks. Training on equipment will be provided.

Qualifications

• Must possess exceptional customer service skills.
• Greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.
• Maintains all required records and delivers them as scheduled.
• Exercises good judgement in determining acceptable donations and communicates decisions politely.
• Training on Gaylord and pallet use will be provided.

Responsibilities

• Accept donations from donors and issue receipts as necessary.
• Keep donation indoor/outdoor areas clean, neat, and free of debris.
• Assist in unloading/loading of trucks and/or trailers.
• Provide donor receipts and exceptional customer service at the point of donation.

Skills

Customer service

Teamwork

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now our Lakewood, WA store is seeking a Full Time Donation Attendant!

Hourly Rate: $17.13 per hour

Position Summary:

As a member of the Goodwill production team, Donation Attendants will be responsible for processing and sorting the donations provided by our community.

Essential Duties and Responsibilities:

The Donation Attendant responsibilities include the following and other duties as assigned:

• Accepting donations from donors and issues receipts as necessary
• Keeps donation indoor/outdoor areas clean, neat, and free of debris
• Training on Gaylord and pallet use will be provided
• Assists in the unloading/loading of trucks and/or trailers

Customer Service

• Must possess exceptional customer service skills: greets donors, carries donations from donor’s vehicle to the center, and provides donor receipt if requested.

Determining Acceptable Donations

• Exercises good judgement in determining which donations are acceptable while communicating that decision to the customer effectively and politely as possible.

Record Keeping

• Maintains all required records and delivers them to supervisors or drivers as scheduled.