Donation Attendant - Floater (OKC Metro Area)

Goodwill Industries of Central Oklahoma,; Mustang (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

Goodwill Central Oklahoma seeks a Donation Attendant to assist in processing donations and providing excellent customer service. This role involves physical tasks such as transporting goods and maintaining donation centers, requiring strong communication skills and adherence to safety standards. Employees are also eligible for the RISE program to support their personal and career growth.

Benefits

Medical

Vision

Life Insurance

401k

RISE program for employee growth

Qualifications

• Must be 21 years old and have a valid OK driver's license.
• Experience in customer service or interaction preferred.
• Ability to lift 50 pounds and maneuver heavy items.

Responsibilities

• Transport donated goods from customer vehicles and trucks.
• Make decisions about the quality of donations.
• Maintain cleanliness of work areas and equipment.

Skills

Communication

Customer Service

Teamwork

Education

GED or equivalent

Job description

Department: RET-ADC-Donation Centers

Location: 200 N Mustang Mall Terr
Mustang, OK, 73064

Goodwill Central Oklahoma is seeking individuals to help grow our mission- We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

We invite you to take the first step in making a difference by applying to a position with Goodwill.

JOB SUMMARY: Responsible for transporting donated goods, new goods and target product from customer vehicles and GICO trucks.

Starting Pay:

• $14.85 per hour
• Medical
• Vision
• Life
• 401k
• *All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life’s challenges.

ESSENTIAL JOB FUNCTIONS:

• Must be available to fill in for attended donation attendants.
• Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers.
• Greets public in professional, cheerful manners, and provides customers with detailed written receipts.
• Keep work and public areas neat, clean and orderly.
• Maintains GICO equipment and property in good working condition and follows quality control standards.
• Opens, closes and secures ADC at the end of shift.
• Prepares and submits daily activity reports, tallies and inventories as assigned.
• Reviews and is familiar with GICO safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings.
• Attends training as required
• Abide by the policies and procedures as set forth by management.

ADDITIONAL RESPONSIBILITIES:

• Performs other duties as required.

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• GED or equivalent preferred.
• Demonstrates experience in areas of customer service or interaction preferred.
• Must be 21 years old
• Pass MVR
• Hold valid OK driver license and current auto insurance

KNOWLEDGE, SKILLS, AND ABILITIES:

• Clear communication skills with supervisor and truck drivers, as well as with the customers.
• Ability to get along with helper and work well together and other co-workers.
• Able to take orders and follow instructions from Supervisor.
• Ability to read and complete paperwork.
• Demonstrate dependently through good attendance and adherence to timelines and schedules.

PHYSICAL REQUIREMENTS:

This work is physical and requires the following physical activities:

• Works 40-hour work week with variable hours and occasional overtime.
• Must be able to lift 50 pounds.
• Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks.
• Must be able to stand, bend, kneel and reach for long periods of time (up to 10 hours a day)
• Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.

WORKING CONDITIONS:

• Work schedule may include days, evenings, weekends, holidays and will vary week to week.
• Work in climate-controlled atmosphere majority of time.
• Work in variable climate outside, including severe weather conditions.
• Traveling will be required to various donation centers.

NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.