Donation Attendant (Edmond- East Covell)

Goodwill Industries of Central Oklahoma,; Edmond (OK); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

RISE program

Job summary

Goodwill Industries of Central Oklahoma is seeking staff to transport donated goods from customer vehicles and company trucks. The role involves interacting with customers, ensuring receipts are provided and keeping work areas orderly. Candidates should meet safety policies and participate in required trainings.

Applicants may have GED or equivalent and some experience in customer service. The position may require varying hours including weekends and holidays, with a focus on teamwork and

Qualifications

• GED or equivalent preferred.
• Experience in customer service or frontline interactions preferred.

Responsibilities

• Transport donated goods and target products from customer vehicles and Goodwill trucks.
• Greet customers in a professional manner and provide detailed receipts.

Skills

Customer service

Communication

Teamwork

Documentation

Safety awareness

Education

GED or equivalent

Job description

Goodwill Central Oklahoma seeks individuals to help grow our mission: We help people overcome challenges to employment. Working at Goodwill is more than a job. Joining our team is a chance to do good for yourself and the community. With our community’s donations and contract services we generate the money needed to support our programs which provide training and supportive services to individuals who seek greater independence.

Job Summary

Responsible for transporting donated goods, new goods and target product from customer vehicles and GICO trucks.

Employee Benefits

• All employees are eligible for the RISE program at Goodwill. RISE helps employees gain the skills they need for personal and career growth through career guidance, job training, and support for life’s challenges.

Essential Job Functions

• Makes decisions about quality of donations and accepts or declines donation, with appropriate communication to customers.
• Greets public in professional, cheerful manners, and provides customers with detailed written receipts.
• Keep work and public areas neat, clean and orderly.
• Maintains GICO equipment and property in good working condition and follows quality control standards.
• Opens, closes and secures ADC at the end of shift.
• Prepares and submits daily activity reports, tallies and inventories as assigned.
• Reviews and is familiar with Goodwill Industries of Central OK safety policies, programs and procedures. Adheres to all safety rules, regulations and safety codes, and attends safety training sessions and necessary safety meetings.
• Attends training as required.
• Abides by the policies and procedures as set forth by management.

Additional Responsibilities

• Performs other duties as required.

Physical Requirements

• Works 40-hour work week with variable hours and occasional overtime.
• Must be able to lift 50 pounds.
• Must be able to maneuver 200 pounds, pull utility carts on wheels on and off trucks.
• Must be able to stand, bend, kneel and reach for long periods of time (up to 8 hours a day).
• Good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity.

Working Conditions

• Work schedule may include days, evenings, weekends, and holidays.
• Work in climate-controlled atmosphere majority of time.
• Work in variable climate outside, including severe weather conditions.

Minimum Qualifications for Consideration

• GED or equivalent preferred.
• Demonstrates experience in areas of customer service or interaction preferred.

Knowledge, Skills, and Abilities

• Clear communication skills with supervisor and truck drivers, as well as with the customers.
• Ability to get along with helper and work well together and other co-workers.
• Able to take orders and follow instructions from Supervisor.
• Ability to read and complete paperwork.
• Demonstrate dependably through good attendance and adherence to timelines and schedules.