Donation Attendant (53)

Goodwill Industries of Central Michigan's Heartland; Okemos (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount at our retail stores

Employee discount at Sprint, Dell, AT&

Financial Coaching

Job summary

Goodwill Industries of Central Michigan's Heartland is hiring for a full-time Donation Center role. You will greet donors, issue receipts, and help transfer items to the ADC while maintaining orderly records.

Work hours are posted with open days across Mon–Sat and Sunday, with benefits including discounts and financial coaching. Team members support a community-focused mission in Michigan.

Qualifications

• Ability to read and write in English to complete paperwork daily.
• Must be able to issue accurate donor slips and maintain donation records.

Responsibilities

• Greet donors and provide friendly service, assist in transferring items to the ADC.
• Offer tax receipts and acknowledge donors while assisting others.
• Sort donations, remove items from bags, and prepare items for transport.
• Open/close the ADC as scheduled and secure the ADC at shift end.
• Notify Transportation Supervisor of large furniture or early pickup needs.
• Assist truck driver in transferring donations to the truck.

Skills

Customer service

Record keeping

English literacy

Job description

No Late Nights! Donation Centers are open from 10:00am to 6pm Mon - Sat, and 12pm to 5pm on Sunday.

Additional benefits of working full time for GICMH are:

• Employee discount at our retail stores.
• Employee discount at Sprint, Dell, AT&T, and other retailers.
• Financial Coaching.

Essential Duties

• Greet and provide friendly service to donors and assist in transferring items to the ADC.
• Offer tax receipts
• Acknowledge additional donors while assisting others
• Decline unacceptable items in a courteous manner
• Sort and place donations in the appropriate containers.
• Remove clothing from bags and boxes.
• Remove any hangers from clothing.
• Rubber band and pair any shoes and boots
• Open and close the ADC as scheduled
• Secure the ADC whenever leaving at the end of the work shift.

Ability to read and write in English in order to complete appropriate paperwork on a daily basis.

Must be able to properly issue accurate, legible donor slips and maintain accurate records of donation activity.

Additional Duties

• Notify the Transportation Supervisor of large furniture items or if an early pickup is needed.
• Assist the truck driver in transferring the donations from the ADC to the truck.

Other duties as assigned.