Donation Attendant

Goodwill of Central and Coastal Virginia; Virginia Beach (VA); On-site; USD 27,000 - 36,000; Full time

Job summary

Goodwill of Central and Coastal Virginia seeks an associate for donation receipt and sorting at Attended Donation Centers. You will help ensure safe, accurate handling of donations and provide excellent customer service to donors.

The role involves pre-sorting, loading donations for shipment, and coordinating with the ADC Manager and Transportation team. A HS diploma is preferred; background check is required, and travel to multiple locations may be needed for floaters.

Qualifications

• Customer service skills with donors and shoppers.
• Ability to lift and move donations.
• Willingness to travel between locations if floater.
• Adherence to policies and safety rules.

Responsibilities

• Provides excellent customer service at all times.
• Pre-sorts and sorts donations as received.
• Safely and efficiently loads product for shipment.
• Ensures that all organizational policies and procedures are followed at all times.
• Maintains effective communication with the ADC Manager and Transportation team.

Skills

Customer service

Safety awareness

Teamwork

Communication

Education

High School Diploma or GED preferred

Background check required

Job description

Purpose

We believe that work is a foundation for empowering individuals, strengthening families, and building prosperous communities.

Mission

Our mission is changing lives...helping people help themselves through the power of work.?

Core Values

Innovation, ?Respect, ?Integrity, ?Learning, ?Teamwork, Commitment

Position Summary

Responsible for the timely, safe and accurate receipt and sorting of goods collected from donors at Attended Donation Centers.

Essential Duties

(Other duties within the scope of this position may be assigned.)

1. Provides excellent customer service at all times.


2. Pre-sorts and sorts donations as received.


3. Safely and efficiently loads product for shipment, maintaining clean and safe working areas.


4. Ensures that all organizational policies and procedures are followed at all times.


5. Maintains effective communication with the ADC Manager and Transportation team.

Supervisory Responsibilities

The associate in this position does not have any supervisory responsibilities.

Education/Experience/Certificates/Security Clearance

• High School Diploma or GED preferred.


• No previous experience required.


• No professional certifications are required for this position.


• The associate is not required to drive as part of their job duties.


• The associate in this position will be required to successfully pass a criminal background check.


• Associates designated as \"floaters\" will be required to have travel to multiple locations for work.


• Will accept a combination of education and experience sufficient to perform the essential duties of the job.

Competencies

Lives the Values, Drives for Results, Customer Focus, Communication, Job Skills Knowledge

Safety Statement

Associates are required to follow Goodwill's safety rules and regulations, as outlined in Goodwill's policies.

Information Privacy and Security

This associate may have access to Confidential Information (CI) and is required to be familiar with the Goodwill Privacy policy 10.23 related to the handling of CI, and follow all related procedures required to protect the privacy and security of CI.

Physical Demands/Work Environment/Work Conditions

• The associate is required to lift 100 pounds maximum with frequent lifting and/or carrying objects up to 50 pounds.


• The associate works in an environment with frequent exposure to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.).


• The associate must be available to work evenings and/or weekends as business needs dictate.

Goodwill of Central and Coastal Virginia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.