Donation Attendant

The Salvation Army Syracuse ARC; Town of Clay (NY); On-site; USD 17,000 - 21,000; Full time

Job summary

The Salvation Army Syracuse ARC is seeking a Donation Center Attendant responsible for the operations and security of the Donation Center. You will receive and receipt donations, advise donors on unacceptable items, and maintain a neat center environment.

This role also involves reporting safety issues, assisting with loading trailers, and supporting the work therapy program by modeling professional conduct.

Qualifications

• Good verbal and written communication skills.
• Good customer service skills.

Responsibilities

• Oversee operations and security of the Donation Center on duty.
• Receive and receipt donated material per policy in a courteous manner.
• Advise donors on items that are not acceptable and coordinate pickups for heavy material.
• Maintain the Donation Center and surrounding area in a neat and clean condition.
• Report complaints, damage, or unsafe conditions to the supervisor immediately.
• Sort and load trailers according to center policy.
• Restrict access to authorized personnel only and enforce security rules.
• Support the work therapy program by exemplifying professional conduct and work habits.
• Perform other duties as assigned by the supervisor or Administrator.

Skills

Verbal communication

Customer service

Job description

The Salvation Army Adult Rehabilitation Center is seeking a Donation Center Attendant whose function will be responsible for all matters pertaining to the operations and security of the Donation Center.

Duties and Responsibilities:

• Responsible for all matters pertaining to the operations and security of the Donation Center while on duty.
• Receive and receipt, as per policy, all donated material in a courteous and efficient manner. Safeguard all donated materials and assigned equipment.
• Courteously advise donors of material that is not acceptable. Advise donors of heavy materials that should be picked up by the route truck.
• Maintain the Donation Center and the surrounding area in a neat and clean condition.
• Report immediately to the supervisor the following: a) Complaints b) Damage and any unsafe conditions to the Donation Center c) Any injuries occurring on or near the Donation Center for which The Salvation Army might be liable.
• Sort and load trailers per center policy.
• Do not allow unauthorized personnel in the Donation Center.
• No merchandise is to be kept, sold, or otherwise diverted without written permission from the Administrator.
• This position will support the work therapy program component of The Salvation Army Adult Rehabilitation Centers by providing beneficiaries with an example of professional conduct and work habits.
• Other duties as assigned by the immediate supervisor and/or Administrator.

Qualifications:

• Good verbal and written communication skills.
• Good customer service skills.

Physical Requirements:

Sitting Under 1/3 of the time, Lifting Must be able to lift 75 pounds, Push/Pull Using Machinery Over 2/3 of the time, Standing Over 2/3 of the time, Walking Over 2/3 of the time, Reaching Over 2/3 of the time, Climbing Over 2/3 of the time, Stooping Over 2/3 of the time.

About The Salvation Army Syracuse ARC:

For more than 100 years, The Salvation Army has operated rehabilitation facilities across the country that provide help and hope to individuals with a variety of problems, including issues relating to substance abuse. Our charitable residential programs offer spiritual, emotional, and social assistance in an environment designed to help participants live healthy, fulfilling lives.