Retail Inbound Associate

Marion-Goodwill-Industries-Inc; Westerville (OH); On-site; USD 17,000 - 19,000; Full time

Job summary

Marion Goodwill Industries in Westerville, OH is seeking a Donation Attendant to provide friendly, reliable service and ensure donations are processed quickly and accurately. This hands-on role supports our mission by maintaining a safe, welcoming site for donors and shoppers and by upholding Goodwill’s standards daily.

You will greet donors, assist with unloading donations, provide tax receipts, track activity, and help the transportation team as needed.

Qualifications

• Friendly, reliable, and team-oriented attitude.
• Ability to read, write, communicate clearly, and perform basic math.
• Basic computer skills.
• Comfortable working independently and as part of a team.
• Ability to lift up to 40 lbs. regularly, stand, bend, and perform repetitive motion tasks.

Responsibilities

• Greet and assist donors promptly and courteously (within 10 seconds)
• Help donors unload items and provide tax receipts
• Ensure stewardship of donations and maintain accurate daily counts
• Separate wares from textiles and prepare items for processing
• Keep donation site clean, safe, and organized
• Track and report donor activity and equipment needs accurately
• Support transportation team with equipment when needed
• Follow Goodwill’s guiding principles, including processing all donations within 24 hours

Skills

Customer service

Teamwork

Clear communication

Basic math

Basic computer skills

Reliability

Physical ability

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full Time Manual Labor Westerville, OH, US 1 Attachments

Salary Range: $12.00 To $14.00 Hourly

Donation Attendant – Marion Goodwill Industries Competitive Pay | Growth Opportunity | Mission-Driven Work

About Us

At Marion Goodwill Industries, we believe in the power of work to change lives. Every donation and purchase helps fund job training, education, and community programs across our region. Join a mission-driven organization where you can grow, lead, and make a real difference.

The Opportunity

We’re looking for a Donation Attendant who will provide outstanding customer service, ensure donations are processed quickly and accurately, and help maintain a safe and welcoming site for donors and shoppers. This is a hands-on role where every task contributes directly to Goodwill’s mission.

What You’ll Do

Greet and assist donors promptly and courteously (within 10 seconds)

Help donors unload items and provide tax receipts

Ensure stewardship of donations and maintain accurate daily counts

Separate wares from textiles and prepare items for processing

Keep donation site clean, safe, and organized

Track and report donor activity and equipment needs accurately

Support transportation team with equipment when needed

Follow Goodwill’s guiding principles, including processing all donations within 24 hours

Why You’ll Love It Here

Competitive hourly pay

Paid time off and floating holidays (with tenure)

Advancement opportunities within a growing organization

Supportive, mission-driven culture where your work has purpose

What We’re Looking For

Friendly, reliable, and team-oriented attitude

Ability to read, write, communicate clearly, and perform basic math

Basic computer skills

Comfortable working independently and as part of a team

Ability to lift up to 40 lbs. regularly, stand, bend, and perform repetitive motion tasks

Reliable transportation and commitment to a drug-free workplace