Donated Goods Specialist - Retail & Cashier

StartupNWA; Springdale (AR); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill is hiring a Donated Goods Associate in Springdale, AR. The role supports store operations through intake, processing, stocking, and selling donated items, delivering an Amazing Customer Experience at the register, donation area, and sales floor.

The position rotates across donor door, processing, pricing, merchandising, and cashiering to meet daily demand. Entry level with potential for growth in a mission-driven environment.

Qualifications

• High school diploma or GED preferred.
• Retail, cashier, or warehouse experience helpful but not required.
• Ability to provide excellent customer service in a fast-paced environment.
• Basic math and reading skills required.
• Must follow directions, work independently, and as part of a team.
• Willingness to learn Goodwill standards for donations, pricing, and sales.
• Complete required training, HazMat awareness, and equipment certifications within 30 days of hire.
• Basic proficiency with POS, handheld scanners, barcode printers; willingness to learn AI-assisted item recognition/price suggestion tools as deployed.
• Dependable attendance.

Responsibilities

• Greet donors and customers with friendly, helpful service.
• Process sales transactions at the register, handling cash and cards per policy.
• Receive, unload, sort, and evaluate donated goods for quality.
• Tag, price, and stock donated merchandise for sale.
• Keep sales floor, donation area, stockroom, and restrooms clean and organized.
• Attend regularly as per attendance policy.
• Follow safety standards and loss prevention procedures.
• Help customers locate merchandise and answer policy questions.
• Support cashier, production, and sales duties as needed.
• Participate in training to learn Goodwill policies.

Skills

Basic math

Reading skills

Customer service

Education

High school diploma or GED

Job description

Goodwill is hiring a Donated Goods Associate in Springdale, AR. The role supports store operations through intake, processing, stocking, and selling donated items, delivering an Amazing Customer Experience at the register, donation area, and sales floor.

The position rotates across donor door, processing, pricing, merchandising, and cashiering to meet daily demand. Entry level with potential for growth in a mission-driven environment.