Donated Goods Specialist

Goodwill-Industries-of-Arkansa; Paragould (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill is seeking a Donated Goods Associate in Arkansas to support store operations by processing, stocking, and selling donated items. You will rotate through donor door, processing, pricing, merchandising, and cashiering to meet daily demand and provide an Amazing Customer Experience.

The role emphasizes teamwork, safety, and reliable attendance, with opportunities to learn pricing tools and participate in store improvements. Training is provided in HazMat awareness and equipment handling.

Qualifications

• High school diploma or GED preferred.
• Previous retail, cashier, or warehouse experience helpful but not required.
• Ability to provide excellent customer service in a fast-paced environment.
• Basic math and reading skills required.
• Must be able to follow directions, work independently, and as part of a team.
• Willingness to learn Goodwill standards for donations, pricing, and sales.
• Complete required training, HazMat awareness, and equipment certifications within 30 days of hire.
• Basic proficiency with POS, handheld scanners, barcode printers; willingness to learn AI-assisted item recognition/price suggestion tools as deployed.

Responsibilities

• Greet donors and customers in a friendly, helpful manner consistent with Goodwill’s ACE culture.
• Accurately process sales transactions at the register, including cash, credit, and other forms of payment, following cash-handling policies.
• Receive, unload, and sort donated goods; determine quality and usability based on Goodwill guidelines.
• Hang, tag, price, and stock donated merchandise to meet production and sales goals.
• Maintain cleanliness and organization of the sales floor, donation area, stockroom, and restrooms.
• Regular attendance as per policy; comply with safety standards and loss prevention procedures.
• Assist customers in locating merchandise and answer questions regarding store policies and promotions.
• Flex between cashier, production, and sales floor duties as needed.

Education

High school diploma or GED

Job description

Goodwill is seeking a Donated Goods Associate in Arkansas to support store operations by processing, stocking, and selling donated items. You will rotate through donor door, processing, pricing, merchandising, and cashiering to meet daily demand and provide an Amazing Customer Experience.

The role emphasizes teamwork, safety, and reliable attendance, with opportunities to learn pricing tools and participate in store improvements. Training is provided in HazMat awareness and equipment handling.