Donated Goods Donor Greeter Part Time 024

Stanislaus Info Hub; Fresno, Northern (CA, KY); Hybrid; USD 25,000 - 29,000; Part time

Job summary

Goodwill Blackstone in Fresno, CA is seeking a part-time Donor Greeter to warmly welcome donors, accept donations, and issue receipts. The role requires attention to donor records, accurate data entry, and safe handling of items.

You will operate standard equipment and assist in staging donations for processing, with a focus on safety and efficiency. The position supports a fast-paced retail/ donation environment, with flexible scheduling and a strong emphasis on customer service and teamwork.

Qualifications

• Elementary education required.
• Six months customer service experience and/or six months material handling experience.
• Ability to work with diverse populations and interact courteously with the public.
• Ability to work with minimum supervision.

Responsibilities

• Greets and assists donors with a friendly, courteous manner.
• Records donor counts and enters data electronically throughout the day.
• Handles donated materials safely to maximize value.
• Labels and scans material containers in the warehouse management system.
• Maintains a safe, organized work area.

Skills

Customer service

Integrity

Diversity awareness

Supervision minimal

Education

Elementary education

Tools

PDA

Electronic tablet

Totes

Tri-walls

Hand trucks

Pallet jacks

Power lifts

Job description

Job DetailsJob Location: Goodwill Blackstone - Fresno, CA 93710Position Type: Part TimeEducation Level: NoneSalary Range: $18.00 - $21.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Retail

JOB SUMMARY

Under the supervision of the Store Management staff, the Donor Greeter is responsible for greeting donors, accepting donations, distributing donation receipts, placing materials in the proper staging area, and loading and unloading trailers safely and efficiently.

ESSENTIAL DUTIES

• Greets and assists donors in a friendly and courteous manner. Demonstrates superior customer service at all times. Responsible for accepting or rejecting donations according to Agency policy. Declines unacceptable donations in a friendly, positive manner.
• Records and maintains donor records accurately. Enters donor count electronically throughout the day.
• Handles all donated materials in a careful and safe manner to maximize value.
• Ensures all material containers are properly labeled and scanned into and out of the electronic warehouse management system in a timely and accurate manner.
• Keeps work area free of safety hazards. Works in a safe and organized manner.
• Places trash in appropriate containers.
• Regular attendance is required to perform the essential functions of the job.

SECONDARY DUTIES

• May perform processing, janitorial and other duties assigned as directed by store management.

QualificationsMINIMUM REQUIREMENTS

• Education Required: Elementary education.
• Experience Required: Six (6) months customer service work experience and/or six (6) months material handling experience.

JOB SPECIFICATIONS

• Knowledge Required: Ability to work with diverse populations, ability to interact courteously with the public, and ability to work with minimum supervision. Knowledge of material handling is highly desirable.
• Equipment Used: PDA, electronic tablet, totes, tri-walls, hand trucks, appliance hand trucks, pallet jacks, power lifts, and other processing equipment.

SKILLS/APTITUDES/TEMPERAMENTS

• Ability to display excellent customer service at all times.
• Integrity in handling all products.
• Ability to comprehend basic and detailed instructions.
• Ability to work with minimal supervision.
• Ability to work with diverse population.

EMOTIONAL EFFORT

• This position requires moderate to heavy emotional effort involved in interactions with supervisors and customers (external and internal).

JOB SETTING

• Variable working conditions, exposure to extreme heat and cold temperatures ranging from 25-115 degrees. Flexible work schedule, including weekends, holidays and evenings. Work environment is fast paced with high activity demands.

PHYSICAL DEMANDS

• Fast paced environment. Ambulate, reach and lift 35 lbs.; bend/lift from the waist; stand for long periods of time; good hand/eye coordination; and dexterity in upper extremities and upper torso.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Duties and responsibilities may be added, deleted or changed at any time at the discretion of the management, formally or informally, either orally or in writing.