Duties
Job Summary: Reports to Sr. Vice President, Patient Care Services/CNO. Responsible for identifying, implementing, monitoring and evaluating nursing standards of practice and operational quality improvement activities, including all Human Resource and Educational activities.
Primary Responsibilities:
- Participates with the Sr. Vice President for Patient Care Services and other members of the nursing staff in establishing philosophy and goals of the Nursing Department.
- Monitors planning of staffing to ensure safe patient care.
- Ensures that all areas have appropriate staffing plans, and recruitment, hiring & retention practices to retain qualified staff for positions. Monitors staffing effectiveness regularly.
- Provides direct supervision of Assistant Directors of Nursing, Nurse Managers and Administrative Nursing Coordinators.
- Demonstrates working knowledge of legal, regulatory and union requirements for service. Monitors these to maintain full compliance.
- Provides effective, timely response and communication with superiors, peers, staff, other departments/disciplines, and Medical staff. Meets regularly with Chairperson of Service for joint planning.
- Plans data-driven Performance Improvement activities which fit into the organization-wide plan and makes quantifiable improvements in the services provided.
- Participates with Sr. Vice President for Patient Care Services in establishing standards/guidelines/policies which ensure efficient, safe and effective patient care.
- Participates with Sr. Vice President for Patient Care Services in planning the portion of nursing Department’s budget, table of organization for the division and control of the divisional budget.
- Provides opportunities for professional growth and development of staff based on clinical and professional standards of clinical care and of professional practice.
- Monitors the counseling and discipline of nursing personnel.
- Provides consultation in the area of clinical expertise.
- Represents the Department of Nursing on selected committees through participation or representation.
- Provides administrative coverage for the Nursing Department as necessary.
- Participates in the system of continuing education to increase administrative and clinical knowledge and skills.
- Innovative and implements best practices in care.
- Assumes other responsibilities as assigned by the Sr. Vice President for Patient Care Services.
- Compliance with regulatory requirements.
- HCAPS: Development with team and service -outcome and improvement; communication plan.
- Gives and accepts feedback among coworkers and management to enhance team relations.
- Provides clear communication to staff regarding the hospital and department’s mission, vision and goals.
- Conducts regular departmental meetings and addresses the items.
- Role models and fosters effective professional relationships with other departments and members of the health care team.
- Develops effective working relationships with ancillary and support services that result in improved patient care and/or departmental functioning.
- Establishes and monitors customer service improvement goals, which focus on priority aspects of patient satisfaction.
Skills
Required Skills & Experience:
- Critical thinking, math, and computer skills – Excel & Word.
- Effective application of TQM teams, quality measures, clinical guidelines and process management initiatives.
- Monitors and facilitates the meeting of requirements of NYSDOH, JCAHO and other regulators.
- Capable in producing trend and evaluation data and documentation.
- Knowledge of quality improvement philosophy models, processes and tools and their use in health care integrated settings.
- Maintains currency with state of the art and regulatory trends. Knowledge of methods for CQI, and Root Cause Analysis.
- Works effectively in integrated structure by establishing effective working relationships with all departments and levels of staff.
- Demonstrates competence in leadership and administrative skills.
- Works as a team player.
- Demonstrates respect and professionalism in all interactions.
- Excellent oral and communication skills.
- Decision making and problem solving.
- Able to see, hear, read and write English.
- Physically demanding, high-stress environment
- Occasional exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions
- Full range of body motion including handling and lifting patients
- Manual and finger dexterity
- Hand and eye coordination
- Sitting, standing, and walking for extensive periods of time
- Lifting and carrying items weighing up to 35 pounds
- Corrected vision and hearing to within normal range
- Frequently sitting at desk working on computer
- Ability to flex working hours
Preferred Education:
Education
Required Education:
- Master's Degree in nursing or related field.
- OR
- Minimum ten (10) years of Relevant Administrative/ Supervisory experience.
Preferred Education:
Required Certifications & Licensure:
- Current NY State RN License.
- BLS.
- ACLS.
- TRUST.
Preferred Certifications & Licensure: