Assistant Director, Nursing (Central Office)

NYC Health + Hospitals; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

NYC Health + Hospitals seeks a Nurse Administrator to coordinate nursing projects and system-wide initiatives aimed at improving patient experience, staffing and care quality. The role requires strong leadership, policy involvement, and cross-department collaboration.

The position involves managing project lifecycles, aligning resources, and ensuring regulatory compliance across the health system, with focus on quality and safety in patient care.

Qualifications

• New York State license and current registration to practice as a Registered Professional Nurse in New York State.
• Master’s Degree from an accredited college or university in Nursing Administration or related nursing discipline; and three (3) years of satisfactory nursing experience, one (1) year in admin/supervisory capacity.
• Bachelor’s Degree from an accredited college or university in Nursing; and four (4) years of satisfactory nursing experience, two (2) years in a clinical supervisory capacity.
• May require Basic Life Support (BLS) through the American Heart Association.

Responsibilities

• Oversee nursing project lifecycle from planning to delivery and reporting.
• Coordinate nursing projects and system-wide initiatives to improve patient experience and care.
• Collaborate with executive leadership, medical staff, and departments to implement nursing policies.
• Develop administrative procedures, metrics, and operational processes.

Skills

Communication skills

Organizational skills

Multitasking

Microsoft Office

Nursing education knowledge

Education

Master’s Degree in Nursing Administration or related field

Bachelor’s Degree in Nursing

Tools

Microsoft Office Suite

Learning Management Systems (LMS)

Job description

Marketing Statement

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Purpose of Position

Coordinates, manages, and executes various nursing-related projects and system-wide initiatives focused on improving patient experience, clinical staffing and patient care across the System. Ensures optimal utilization of resources, service delivery, safe patient care, and compliance with all applicable local, state, federal and NYC Health + Hospitals rules and regulations and nursing standards of care to improve outcomes and the patient experience.

Essential Duties And Responsibilities

• Manages, coordinates, and executes all aspects of the nursing project lifecycle, including planning, scope definition, design and delivery. Prepares and reviews project reports and metrics. Develops administrative and operational processes, templates, procedures, protocols, and other core documents.


• Provides overall nursing project/program management activities, including utilizing management tools and techniques to organize, plan, execute, report and evaluate project/program objectives.


• Collaborates with executive and senior leadership, medical staff, administration and other departments throughout the System in developing policies and implementing objectives and standards of nursing service and programs system-wide. Assists in reviewing and recommending revisions, as needed, to policies and procedures and interprets policies and objectives of nursing service to staff and other disciplines.


• Participates in planning, organizing, and evaluating of nursing service and/or system-wide health programs. Monitors delegation, care coordination, and escalation pathways.


• Assists in implementing organizational plans that delineate nursing functions, define relationships with other departments/disciplines system-wide, and ensure maintenance of competent nursing staff.


• Supports budget and staffing models by tracking agency staff expenditure and ensuring effective use of resources.


• In collaboration with nursing leadership, develops strategies to identify nursing candidates, retain and engage staff to ensure quality care, while maintaining staff and patient satisfaction. Ensures staff are properly oriented.


• Assists in the development of administrative procedures and programs of patient care. Identifies and investigates issues or variances in practice and/or operations by participating in the Root Cause Analysis process and implements corrective action plans, as necessary.


• Prepares and makes periodic and daily reports on administrative matters relating to staff, patient management and credentialing.


• Monitors electronic medical record systems to identify and correct gaps in the clinical nurse documentation process. Reinforces policy adherence and documentation standards.


• Maintains readiness for regulatory surveys and audits.


• Participates in the direction and implementation of a quality assurance program for nursing. Leads staff participation in quality and safety initiatives and required compliance measures.


• Ensures adherence to established protocols during emergencies and declared disasters, while maintaining staff preparedness through clear communication of roles, responsibilities, and required training.


• Effectively applies ICARE values: Integrity, Compassion, Accountability, Respect, and Excellence.


• Participates in departmental and other relevant activities, meetings, and health care events, system-wide, as required.


• May conduct staff performance reviews to ensure that standards of quality care are met and monitors system-wide quality indicators and patient outcomes. Supports performance management and competency validation and promotes evidence-based practice and professional development.

Minimum Qualifications

• Valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and


• Master’s Degree from an accredited college or university in Nursing Administration or a related nursing discipline; and three (3) years of satisfactory nursing experience, one (1) year of which must have been in an administrative or supervisory capacity, which may include managing a specific department or nursing unit within a hospital or health care setting, overseeing patient care, staff management and the day-to-day operations of the department, as well as demonstrating clinical competency in relevant clinical area; or


• Bachelor’s Degree from an accredited college or university in Nursing; and four (4) years of satisfactory nursing experience (i.e., clinical care), two (2) years of which must have been in a clinical supervisory capacity (i.e., Head Nurse, Supervisor experience), as well as demonstrating clinical competency in relevant clinical area.


• May require Basic Life Support (BLS) through the American Heart Association (AHA) depending on assignment/health care setting. If required, BLS must be obtained within sixty (60) calendar days of appointment to the title and maintained for the duration of the assignment.

Department Preferences

• Minimum of 2-3 years of experience in program coordination, preferably within a healthcare or educational setting.


• Previous experience with nurse education or fellowship programs is a plus.


• Master’s degree in Nursing or Education (preferred).


• Strong organizational and multitasking abilities.


• Excellent communication and interpersonal skills.


• Ability to manage multiple projects and deadlines simultaneously.


• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).


• Familiarity with Learning Management Systems (LMS) or other educational tools is a plus.


• Knowledge of nursing education standards and practices is highly desirable.


• Detail-oriented and highly organized.


• Proactive and self-motivated with the ability to work independently.


• Strong problem-solving skills and ability to manage challenges in a dynamic environment.


• A commitment to supporting nursing education and professional development.


• Occasional local travel for meetings, and events may be required.