DOMESTICS / LEAD CLERK

Kroger; Forney (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A prominent grocery enterprise is seeking customer service associates in Forney, Texas. The role emphasizes creating an outstanding customer experience and maintaining a safe, clean environment. Applicants must possess a high school diploma and basic math skills, with opportunities for growth and diverse career pathways.

Benefits

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Industry-leading training programs

Qualifications

• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.

Responsibilities

• Create an environment that enables customers to feel welcome, important, and appreciated.
• Gain and maintain knowledge of products sold within the department.
• Ensure compliance with all merchandising and customer service rules.

Skills

Basic math skills

Handling stressful situations

Communication skills

Education

High school diploma or equivalent

Second language proficiency

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Support the day-to-day functions of the department operations. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us :

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to :

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum requirements:

• Knowledge of basic math: counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.
• High school diploma or equivalent.
• Second language: speaking, reading, and/or writing.
• Adhere to all local, state, and federal health and civil codes.

Responsibilities:

• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Understand the store's layout and be able to locate products.
• Inform and educate department associates about current, upcoming, and special in-store promotions, especially promotions that affect the department.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Observe scheduled shift operating hours.
• Demonstrate creative merchandising.
• Condition all products in assigned sections according to company policy.
• Understand and perform cashier functions.
• Ensure compliance with all merchandising, customer service, labor control, expense and supply controls, loss prevention, safety, food safety, and engagement rules.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance and notify management of equipment issues.
• Report customer or employee accidents and all safety risks or illegal activities.
• Perform essential functions of this position with or without reasonable accommodation.