Domestic Scheduling Coordinator (Fully Remote)

Planet Depos; United (PA); Remote; USD 10,000 - 60,000; Full time

Job summary

A legal support company is looking for a Domestic Scheduling Coordinator for a fully remote role. The ideal candidate will coordinate deposition schedules, provide excellent customer service, and ensure clear communication with clients and teams. A college degree and experience in a customer service or legal setting are preferred. Competitive hourly compensation is offered along with a range of benefits.

Benefits

Medical

Dental

Vision

PTO

401(k)

Employee Assistance Program (EAP)

Qualifications

• Minimum of 2 years in a customer service or legal environment.
• Ability to work in a professional and confidential environment.
• Team-spirited with a positive attitude.

Responsibilities

• Coordinate the deposition scheduling process for clients.
• Provide impeccable customer service throughout the scheduling process.
• Ensure quality control and clear communication of job details.

Skills

Excellent written and verbal communication

Customer service skills

Attention to detail

Proficient in Microsoft Office and Adobe

Education

4 year college degree

Tools

Legal support software (Reporter Base)

Job description

Overview

Domestic Scheduling Coordinator (Fully Remote) from the Company Planet Depos. This latest Domestic Scheduling Coordinator (Fully Remote) job vacancy is located in Remote, United States. This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree. Job Vacancies in the Administrative field have been opened and published up to the specified time.

Job Details

Job Title: Domestic Scheduling Coordinator (Fully Remote)

Company: Planet Depos

Responsibilities

• The Domestic Scheduling Coordinator coordinates the deposition scheduling process for clients taking depositions in the U.S. and Canada.
• This customer-service position revolves around providing impeccable customer service from the initial request through delivery and requires poise and professionalism in handling last-minute needs.
• Great attention to detail, great problem-solving skills, and a positive, “can-do” attitude are essential.

Essential Functions

• Promptly responds to client questions and service requests via email and/or phone.
• Monitors Scheduling email folder throughout shift.
• Reserves conference rooms and meeting locations for clients.
• Works with the Calendar department to assign resources for legal proceedings.
• Enters data into legal support software (Reporter Base) with high accuracy.
• Sends confirmations to clients and resources via email.
• Communicates clearly to ensure the correct services requested by clients are set up.
• Pays close attention to job details and performs quality control checks on the work of team members.
• Communicates important job details to other departments, and within the Scheduling department, as needed.
• Facilitates electronic exhibit sharing for clients and resources on remote/virtual depositions.

Location & Schedule

Location: Fully Remote

Shifts: 9:00am - 5:00pm EST or 10:00am - 6:00pm EST

Compensation

Compensation: $21.00 - $23.00 per hour

Benefits

• Medical
• Dental
• Vision
• Voluntary Term Life Insurance
• Voluntary Whole Life Insurance
• Voluntary Long Term Disability
• PTO
• Paid Holidays
• 401(k)
• Employee Assistance Program (EAP)
• Maternity Leave

Qualifications

• 4 year college degree preferred and a minimum of 2 years in a customer service and/or legal environment.
• Must have excellent written and verbal communication skills, be computer savvy, and comfortable working with various software programs including Microsoft Office and Adobe products.
• Strong attention to detail required.
• Must have a team-spirited, positive personality.
• Must be able to work in a professional and confidential environment.

EOE M/F/D/V