Domestic Logistics Operations Agent

Expeditors International; Hawthorne (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid Vacation

Dental & Vision Plan

Life Insurance

401(k) Plan

Employee Stock Purchase Plan

Training & Development

Job summary

Expeditors International in Hawthorne, CA is seeking a detail-oriented logistics support professional to ensure timely movement of domestic freight and exceptional customer service in the Transcon department. The role emphasizes data entry accuracy, tracking, and consistent workflows.

The candidate should have a high school degree, be eligible to work in the U.S., fluent English, and able to work overtime. Knowledge of Excel and Word is beneficial, with a focus on accuracy and teamwork.

Qualifications

• High School Degree or equivalent required.
• Must pass a background check and be eligible to work in the United States.
• Fluent in English, both written and verbal; able to communicate clearly.
• Ability to work overtime as needed; commute to Hawthorne, CA.
• Comfortable with numbers and basic mathematical skills.
• Proficient with Word, Excel, and basic PowerPoint.

Responsibilities

• Ensure smooth and timely freight process flow.
• Enter data accurately into the operating system.
• Track and trace Transcon files as required.
• Use Workflows on a daily basis.
• Ensure timely and accurate billing and relations with service providers.
• Maintain compliance with OPS and regulatory requirements.
• Identify process improvements for efficiency.
• Follow customers' standard operating procedures.

Skills

Fluent English

Numbers proficiency

Multitasking

Teamwork

Overtime readiness

Education

High School Degree or equivalent

Associates or Undergraduate Degree Preferred

Tools

Word

Excel

PowerPoint

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Schedule: Monday-Friday, 10AM-7PM

Scope of Position:Ensure the proper and timely movement of domestic freight and information, while providing exceptional customer service within the Transcon department.

Major Duties and Responsibilities:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Transcon files as required
• Use Workflows on daily basis
• Ensure timely and accuratebilling
• Contribute to maintain strong relationships with service providers
• Ensure compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers' standard operating procedures are followed and updated
• Meet KPI standards, as per the company procedures

Qualifications

Minimum Qualifications:

• High School Degree or equivalent required
• Successful candidates must pass a background check
• Must be legally authorized to work in the United States
• Must not require future sponsorship for employment visa
• Fluent in English, both written and verbal
• Must have the ability to work overtime in support of the department’s needs
• Must be able to commute to the city of Hawthorne,CA
• Comfortable with numbers and basic mathematical skills
• Comfortable working in a professional business environment

Desired Qualifications:

• Associates or Undergraduate Degree Preferred
• Good computer skills (Word, Excel, and familiarity with PowerPoint)
• Ability to multi-task and prioritize throughout the workday while remaining focused and organized
• Demonstrated ability to be proactive in thought and action
• Analytical with a strong attention to detail
• Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Ability to work independently and in a collaborative team environment
• Willing to pitch in and help on last minute projects or assist team members
• Excellent written, verbal, and interpersonal communication skills
• Has a demonstrated strong work ethic, and reliability
• Willingness to work overtime as needed

Additional Information

Reporting Structure

• Supervisor and Manager

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

The hourly rate for this position is$20-$30 per hour

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