DOME Experience Pilot (Part-time - On-site)

Y-Axis; Phoenix (AZ); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive hourly pay

Professional development

Access to state-of-the-art facilities

Dynamic team

Job summary

Arizona Science Center is seeking a DOME Experience Pilot for its Dorrance DOME in Phoenix. This part-time, on-site role involves piloting immersive dome shows, supporting AV operations, and ensuring a safe, engaging guest experience.

The ideal candidate brings strong guest service, clear communication, and the ability to handle busy environments. The position offers the chance to work with cutting-edge dome technology and participate in public science education initiatives.

Qualifications

• Strong guest service mindset and excellent communication skills.
• Ability to stay calm and helpful in busy environments with high guest volume.
• Reliability, punctuality, and ability to follow procedures and supervision.
• Ability to lift up to 50 lbs and move/reconfigure seating and equipment.
• Passion for science, education, and informal learning.

Responsibilities

• Pilot Dorrance DOME shows with start/stop sequences and run-of-show support.
• Ensure positive guest experiences, assist guests, and manage exit flow.
• Work varied weekday evenings and weekends based on programming needs.
• Assist with ticket-taking and Dorrance DOME entry, line management, and accessibility.
• Coordinate with management for program blocks, transitions, and audio/lighting levels.
• Manage and program in-house cameras, lighting, and audio during shows.
• Log, track, and report issues across presentation systems and theater amenities.
• Assist in LED module removal and replacement as needed.
• Monitor and maintain theatrical effects (audio, video, lighting).
• Prepare event materials, signage, and pre-show readiness.

Skills

Guest Service

Communication

Audiovisual Operations

Public Speaking

Crowd Management

Technical Troubleshooting

Lighting Control

Audio Management

Event Coordination

Safety Monitoring

Job description

DOME Experience Pilot (Part-time - On-site) at Arizona Science Center

Phoenix, Arizona, United States - Full Time

Skills

Guest Service, Communication, Audiovisual Operations, Public Speaking, Crowd Management, Technical Troubleshooting, Lighting Control, Audio Management, Event Coordination, Safety Monitoring

Museums;Historical Sites;and Zoos

Description Job Title: DOME Experience PilotCompany: Arizona Science Center - Dorrance DOMELocation: Phoenix, ArizonaPart-Time, On-Site | 20 hours per week | Pay: $18/hrReports to: Director, Dorrance DOME Experiences and Planetarium

ABOUT USArizona Science Center, home to the world-class Dorrance DOME, is dedicated to inspiring curiosity, promoting scientific literacy, and fostering lifelong learning. Our mission is to engage and delight visitors of all ages through immersive experiences that explore the wonders of science and technology. As we embark on an exciting journey of renewal, we are seeking a talented DOME Experience Pilot to help create and support a variety of captivating immersive programs in our LED shared reality dome.Dorrance DOME, powered by Cosm Technology, is equipped with a revolutionary, state-of-the- art LED dome and immersive software for a new era of experiential education and community engagement. As the most advanced planetarium in North America and an early adopter of category-defining immersive technology, the reimagined Dorrance DOME features an 18-meter diameter, CX System LED dome display with 8K+ resolution, making it a global leader in engaging science experiences.

JOB SUMMARY

As a DOME Experience Pilot, you will be a part of the Dorrance DOME team and play a pivotal role in daily theater operations, supporting system maintenance, and supporting the creation of content for Dorrance DOME and other Arizona Science Center offerings as appropriate. Working under the direction of the Director of DOME Experiences, you will support the overall operations of the Dorrance DOME and help execute innovative audiovisual experiences that inspire, educate, and engage diverse audiences through a wide array of scientific, artistic, and creative programs. The ideal candidate is organized, motivated, and proactive to ensure that venue display systems are delivering the most cutting-edge immersive experiences that keep audiences coming back time and again.

KEY RESPONSIBILITIES

• Pilot Dorrance DOME shows (start/stop sequences, basic run-of-show procedures, and in-the-moment operational support as assigned) while prioritizing guest comfort, safety, and experience. Typical run-of-show procedures include introducing the show and/or live presenter to the audience on microphone and closing the show on microphone.
• Ensure a positive guest experience during shows, including welcoming and settling guests, addressing guest needs during the program when appropriate, and supporting smooth exit flow at show conclusion.
• Work weekday evening and weekend shifts (daytime and evening) based on programming needs, including special events and peak attendance periods.
• Assist with ticket-taking and Dorrance DOME entry, including line management, directing guests, and supporting accessibility needs as appropriate.
• Coordinate with management to initiate program blocks, transitions, lighting & audio levels, and run of show.
• Manage and program in-house cameras, lighting, and audio throughout the venue as necessary.
• Log, track and report issues across all presentation systems and other theater amenities, such as seats, lights, doors, sound paneling and equipment.
• Assist in LED module removal and replacement as necessary.
• Monitor and maintain a variety of theatrical effects, including audio, video, and lighting effects.
• Assist with supplies setup and preparation for Dorrance DOME events as required (e.g., event materials, signage, stanchions/queue supports, basic pre-show readiness).
• Assist in maintaining cleanliness and operability of Dorrance DOME physical spaces, including seats, Flight Desk, staff office spaces, and entry/exit hallway areas; report any issues with theater amenities (seating, doors, lighting, LED panels, housekeeping needs, etc.) to management.
• Perform other duties as assigned.

WORK SCHEDULE

This is a non-management, part-time position with a work schedule that will require a varied schedule of hours on site, outside of traditional hours (~50% - early mornings, nights, weekends, holidays) in support of standard operations.

QUALIFICATIONS, EDUCATION AND EXPERIENCE

• Strong guest service mindset with excellent communication skills.
• Ability to remain calm, professional, and helpful in busy environments (including low light, high noise, and high guest volume).
• Reliable, punctual, and able to follow operational procedures and supervisor direction.
• Ability to lift up to 50 lbs and assist with moving/reconfiguring theater seating and event supplies.
• Passion for science, education, and informal learning, with a commitment to welcoming audiences of all backgrounds.

Preferred Qualifications

• Prior experience in a museum, theater, live events, attractions, hospitality, or other guest-facing environment.
• Familiarity with immersive venues, live event flow, and/or basic show operations.
• Astronomy, marine science, physics or other deep science knowledge is a plus.

EQUAL EMPLOYMENT OPPORTUNITY

Arizona Science Center maintains a firm policy of equal employment opportunity for all employees and applicants. We recruit, hire, train, promote, compensate, and dismiss Employees based on such factors as experience, character, ability, and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

ACCOMMODATIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

BENEFITS

• Competitive hourly pay commensurate with experience.
• Opportunities for professional development and continuing education.
• Access to state-of-the- art facilities and resources.
• The chance to be part of a dynamic team shaping the future of informal science education.

Responsibilities

The DOME Experience Pilot manages daily theater operations, including piloting immersive shows and coordinating audiovisual effects. They are also responsible for ensuring a positive guest experience and maintaining the physical and technical operability of the venue.