DOGON Busser

Pyramid Global Hospitality; Washington (District of Columbia); On-site; USD 21,000 - 29,000; Full time

Job summary

Pyramid Global Hospitality’s Potomac Hotel in Washington, DC seeks a Busser to support a high-volume restaurant team. You’ll greet guests, help maintain station setup, and keep the dining area clean while assisting servers and collaborating with kitchen staff to deliver a memorable guest experience.

We value an engaging, service-focused attitude, knowledge of wine and beverages, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Engaging and welcoming personality required.
• Knowledge of wine, beer, cocktails, and spirits preferred.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience for all guests.
• Excellent communication skills are essential.
• Must be able to regularly lift and carry 25 lbs.

Responsibilities

• Greet guests as they arrive or move about the restaurant area.
• Maintain proper and adequate setup of the server stations.
• Assist the servers in maintaining clean available tables for arriving guests.
• Assist servers with continual service details.
• Maintain the cleanliness of the restaurant area.
• Be the master of the restaurant, understanding the details of the operation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.

Skills

Engaging personality

Wine & spirits knowledge

Pressure tolerance

Guest experience focus

Communication skills

Lift 25 lbs

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Welcome to The Potomac Hotel, Autograph Collection, a distinguished property in the Pyramid Global Hospitality portfolio overlooking the Potomac River in Washington, D.C. Featuring 373 guest rooms and 38,000 sq ft of indoor meeting and event space, the hotel offers a dynamic hospitality environment just minutes from The Wharf, National Mall, Capitol Hill, and many of the city's most recognizable landmarks.

At The Potomac Hotel, team members have the opportunity to build their careers within a full‑service property featuring two restaurant and bar concepts, a spa and fitness center, and extensive meetings and events operations. As part of our team, you'll join Pyramid Global Hospitality's People First culture, where collaboration, professional development, and growth opportunities are central to the associate experience.

Whether you're beginning your hospitality career or ready for your next opportunity, you'll find a supportive environment where your contributions matter. If you're passionate about exceptional hospitality and interested in growing your career in the heart of Washington, D.C., we invite you to explore opportunities at The Potomac Hotel and join our Pyramid Family.

What You Will Have An Opportunity To Do

We are looking for a highly motivated, customer focused Busser to join our team! The Busser is key to a successful operation. This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world‑class property!

Your Role

• Greet guests as they arrive or move about the restaurant area
• Maintains proper and adequate set‑up of the server stations
• Assist the servers in maintaining clean available tables for arriving guests
• Assist servers with continual service details
• Maintain the cleanliness of the restaurant area
• Be the master of the restaurant, understanding the details of the operation
• Work collaboratively with other restaurant servers and kitchen/bar staff

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who can work under pressure in a fast‑paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills
• Someone who can regularly lift and carry 25 lbs.

Compensation

$18.04

$18.04

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.