Dog Playroom Specialist & Customer Experience Lead

Good Clean Dog; Brentwood (MO); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid training

Growth opportunities

Supportive environment

Job summary

Good Clean Dog in Brentwood, MO is seeking a friendly Retriever to support daily operations. You’ll greet clients, check dogs in and out, supervise open play, and assist with cleaning and facility upkeep, playing a key role in safety and customer service.

Ideal candidates are energetic, reliable, and comfortable handling dogs of all sizes. Training is provided, with opportunities for growth and a collaborative team environment where every employee helps Make Their Day.

Qualifications

• Enthusiastic, outgoing, and customer-focused personality.
• Love of dogs and comfort handling them in group settings.
• Prior pet care, daycare, or customer service experience preferred but not required (training provided).
• Ability to lift 50+ lbs and stand for extended periods.
• Willing to wear a uniform and follow dress code.
• Reliable, punctual, and adaptable to shifting priorities.

Responsibilities

• Greet clients and handle check-in and check-out procedures with warmth, enthusiasm, and professionalism.
• Uphold the highest standards of safety and customer service while retrieving and returning dogs to and from customer vehicles in the Carside Fetch lane.
• Monitor and interact with dogs during open play, ensuring safety and positive socialization.
• Provide excellent customer service, always striving to exceed client expectations.
• Support Groomicians and Groom Techs as needed (retrieving dogs for appointments, assisting with prep work, etc.).
• Maintain a clean, safe, and sanitary facility, including playrooms, kennels, and client areas.
• Perform general facility chores such as laundry, restocking, and disinfecting equipment.
• Communicate observations, needs, or concerns about dogs to team members and leadership.
• Contribute to team projects and continuously support the improvement of business operations.

Skills

Customer service

Dog handling

Communication

Reliability

Team player

Job description

Good Clean Dog in Brentwood, MO is seeking a friendly Retriever to support daily operations. You’ll greet clients, check dogs in and out, supervise open play, and assist with cleaning and facility upkeep, playing a key role in safety and customer service.

Ideal candidates are energetic, reliable, and comfortable handling dogs of all sizes. Training is provided, with opportunities for growth and a collaborative team environment where every employee helps Make Their Day.