Dog-Loving Front Desk & Guest Services Guru

Camp Bow Wow; Houston (TX); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Discounts on pet care services

Hands-on experience working with dogs

Fun and dynamic work environment

Job summary

Camp Bow Wow Houston Hobby is seeking a friendly, energetic Front Desk Attendant to be the welcoming face of our facility. You will greet clients and their pets, handle inquiries, schedule appointments, and assist with check-ins and check-outs of our canine campers.

A love for animals and excellent customer service skills are essential for success in this role. This Front Desk position offers both Full-time and Part-time options, with a pay range of $9.00 to $15.00 per hour.

Qualifications

• Experience in receptionist, administrative, or customer service roles preferred.
• Sales experience.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Love of animals and ability to interact with dogs of all sizes.
• Availability to work weekends and holidays.

Responsibilities

• Greet clients and pets with a friendly, professional demeanor.
• Answer inquiries about daycare, boarding, grooming, and training.
• Schedule, modify, and cancel appointments.
• Check in/out dogs; verify vaccinations and paperwork.
• Process payments and maintain billing records.
• Provide policy and pricing information.
• Update client accounts in the database.
• Assist with care and supervision of dogs in reception when needed.
• Communicate effectively with staff and management.
• Maintain a clean front desk and lobby.
• Escalate concerns to management when needed.

Skills

Customer service

Sales experience

Verbal communication

Written communication

Organizational skills

Multitasking

Attention to detail

Flexible hours

Animal lover

Job description

Camp Bow Wow Houston Hobby is seeking a friendly, energetic Front Desk Attendant to be the welcoming face of our facility. You will greet clients and their pets, handle inquiries, schedule appointments, and assist with check-ins and check-outs of our canine campers.

A love for animals and excellent customer service skills are essential for success in this role. This Front Desk position offers both Full-time and Part-time options, with a pay range of $9.00 to $15.00 per hour.