Dog Grooming Technician & Care Specialist

Digs Dog Care-24; Wisconsin Dells (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dental and vision benefits

401(k) with 4% company match

Medical benefits after 6 months

DigIn Shared Ownership Program

Discounted DayPlay

Job summary

At Digs Dog Care, Groom Techs are essential to the grooming experience, providing safe, skilled, and attentive care to every pup. You’ll be trained in bathing, drying, and nail trims, assisting groomers and handling dogs with calm, compassionate care.

You’ll also support kennel and daycare duties as needed, keep stations clean, follow feeding and medication protocols, and help create a hospitality-first experience for pet parents, while maintaining a positive team attitude.

Qualifications

• Knowledge of basic dog behaviors and body language, or a strong desire to learn modern, compassionate animal care methods
• Familiarity with grooming tools, equipment, and safe handling practices
• Customer service experience preferred
• Strong communication skills (written and verbal)
• Ability to handle animals safely and confidently, including large/giant breed dogs
• Ability to follow directions closely (written and verbal)
• Strong ability to work independently and as part of a team
• Ability to remain calm and level‑headed with a pleasant demeanor
• Physically able to lift and carry dogs and equipment weighing up to 40 lbs., bend, and stand for long periods
• Comfortable working indoors with dogs of all sizes and temperaments
• Available for flexible scheduling, including holidays and at least one weekend day

Responsibilities

• Groom Techs will be trained to provide grooming duties including bathing, drying, and nail trims
• Assist groomers with handling dogs during the grooming service
• Groom Techs will be cross trained as kennel techs and will assist in other areas as needed
• Monitor and proactively address dog health, skin, coat condition, and behavior during grooming; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
• Deliver a hospitality-first experience by engaging warmly with every dog and making each grooming visit feel welcoming and stress‑free
• Keep grooming stations, tubs, and tools clean and sanitized between each dog, including proper use of cleaning chemicals
• Follow all feeding, medication, and allergy protocols for every animal in care
• Sanitize grooming equipment, dryers, tables, and accessories; restock grooming supplies as needed
• Assist with lobby customer relations, ensuring pet parents feel informed and at ease before and after grooming services
• Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs
• Work respectfully with teammates and maintain a positive, professional attitude at all times

Skills

Dog handling

Customer service

Communication skills

Teamwork

Calm under pressure

Physical stamina

Flexible scheduling

Tools

Grooming equipment

Job description

At Digs Dog Care, Groom Techs are essential to the grooming experience, providing safe, skilled, and attentive care to every pup. You’ll be trained in bathing, drying, and nail trims, assisting groomers and handling dogs with calm, compassionate care.

You’ll also support kennel and daycare duties as needed, keep stations clean, follow feeding and medication protocols, and help create a hospitality-first experience for pet parents, while maintaining a positive team attitude.