Dog Groomer & Pet Stylist — Growth & Benefits

PetSmart; Harlingen (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Pet Stylist (Dog and/or Cat Groomer) to engage with pet parents and their pets, delivering top-tier grooming services while upholding Salon standards and PetSmart's values. The role includes maintaining cleanliness and pet safety across the grooming area and contributing to a positive customer experience.

The position emphasizes hands-on grooming, customer service, and the ability to grow salon sales while following company policies and safety guidelines.

Qualifications

• Prior grooming experience; or 6 months of experience in the Stylist in Training job with Successful completion of PetSmart's Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

Responsibilities

• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart's bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on pet's needs.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Conducts salon appointment reminder calls, maintains client records and consults with pet parents on services offered.
• Performs check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Skills

Grooming experience

Customer service

Computer skills

Flexibility in schedule

Communication skills

Education

Salon Academy training

Job description

PetSmart is seeking a Pet Stylist (Dog and/or Cat Groomer) to engage with pet parents and their pets, delivering top-tier grooming services while upholding Salon standards and PetSmart's values. The role includes maintaining cleanliness and pet safety across the grooming area and contributing to a positive customer experience.

The position emphasizes hands-on grooming, customer service, and the ability to grow salon sales while following company policies and safety guidelines.