Dog Groomer

5G Dogtopia LLC; Downers Grove (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

50% commission on full grooms and bath

Bathers available for bath services

Bring your dog to work

Referral bonuses up to $500

Birthday bonus

Holiday bonuses and pay

Health insurance for full-time

Mental health care tools

Cross-training and advancement

Strong team culture

Hands-on managers

Personal development in dog industry

Health and safety focus

Job summary

Dogtopia is expanding its grooming team in Downers Grove, IL, seeking experienced Dog Groomers who excel in customer service and dog-safe grooming practices. We offer flexible schedules, competitive base pay plus bonuses, and opportunities for advancement within a supportive team.

Responsibilities include front-line grooming, breed-standard cuts, baths, nail trims, and maintaining a clean, safe work environment. Apply in-person or by phone for immediate interviews.

Qualifications

• Minimum of 2 years of professional grooming experience in a salon or a grooming school graduate with 1 year experience
• Grooming certificate preferred

Responsibilities

• Provide compassionate care to all grooming dogs
• Follow dog breed standards and Pet Parent's instructions for clipping and trimming coats
• Discuss grooming needs with Pet Parents and set expectations
• Make recommendations for styles, maintenance, and products
• Communicate safety constraints when style is not possible
• Record grooming details in Dogtopia Hub
• Use Dogtopia training for safety procedures
• Submit routine equipment upkeep and cleaning
• Complete other duties as assigned
• Assist other groomers and bathers
• Assist PPCs in keeping vaccines up to date

Skills

Time management

Strong customer service skills

Ability to learn new processes and软件

Ability to problem-solve

Strong verbal communication skills

Attention to detail

Work independently & team

Positive attitude

Proficiency in breed standard haircuts

Groom 5-6 dogs per day

Education

High school Diploma or Equivalent

Job description

We are growing our grooming team!

Dogtopia is looking for fellow dog lovers to join our growing team as a Dog Groomer! Dogtopia is the industry leader in dog daycare where health and safety is always our #1 priority. We provide a fun, fast-paced work environment that focuses on team culture and always makes it the Most Exciting Day Ever!

We are scheduling phone and in-person interviews now! Hiring for part-time and full-time team members. Offering flexible schedules and competitive base pay plus bonuses and incentives.

Purpose Beyond Profit

We “Enhance the joy of dog parenthood...” by providing clean, safe, and educational dog daycare to our furry guests and their pet parents. We believe in creating better canine citizens by truly S.E.E.ing (Socializing, Exercising, and Educating) each dog; which we believe helps keep dogs in their loving, forever homes and out of shelters.

We also “...Enable dogs to positively change our world” through our Dogtopia Foundation. Our foundation features three worthy causes: sponsoring service dogs for returning service veterans, youth literacy programs, and initiatives to employ adults with autism. We host weekly Foundation fundraising events within our daycare center, including fun photo booth days, special treats, and dog arts and crafts.

The Role

Dog Groomer

Provider of exceptional dog grooming services, including haircuts, baths, nail trims, teeth brushing, etc.

Job Functions and Performance Standards:

• Provide compassionate care to all grooming dogs
• Follow dog breed standards and Pet Parent's instructions for clipping and trimming coats
• Discuss with Pet Parents their pets’ grooming needs, identify services, and set expectations
• Make recommendations for styles, maintenance, and products
• Communicate if/when style/cut is not possible for safety reasons
• Assist other groomers and bathers
• Assist PPCs in ensuring vaccines are up to date
• Record necessary information, pertaining to a dog’s groom (tools/techniques used), temperament and/or potential health concerns in Dogtopia Hub
• Use proper dog handling/safety procedures in line with Dogtopia training
• Equipment upkeep and care
• Complete cleaning tasks as required
• Perform other duties as assigned

Customer Service

• Embodies the NBD of Dogtopia through the Dogtopia-isms
• Maintains confidentiality in Dogtopia practices and all aspects of the business
• Welcomes all customers promptly and professionally
• Effectively communicates coat care, health and behavior concerns with customers in a professional manner
• Schedule appointments through Dogtopia Hub
• Checking dogs in and out in Dogtopia Hub, including collecting payment

Perks and Bonuses

• 50% commission on full grooms and baths
• Bathers available to complete bath services while groomers can focus on start to finish grooms
• Bring your dog to work!
• Team member referral bonuses up to $500 each
• Birthday bonus
• Team support bonuses for filling in when needed
• Competitive base pay
• Health insurance for full-time
• Access to free mental health care tools
• Holiday bonuses as well as holiday pay
• Opportunities for cross-training and company advancement
• A strong, positive team culture that values inclusivity and transparency
• Hands‑on managers who work side‑by‑side with our team
• Personal development opportunities in the dog industry, as well as sales, customer service, and dog behavior and handling
• A companywide focus on health and safety – pups and people

The rules by which we, as Dogtopians live by are our Dogtopia‑isms:

We LOVE life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety.

We PLAY to our fullest potential.

We TREAT every day like It's the Most Exciting Day Ever!

Requirements

Work Environment & Abilities Needed:

• Noise level in the work environment is usually moderately loud
• Ability to lift up to 50 pounds
• Ability to bend, twist, stoop, lift, reach, kneel, crouch, push, pull, handle grooming equipment, type on a keyboard, and use a computer mouse.

Equipment:

Must have your own set of professional grooming tools

Education:

High school Diploma or Equivalent

Licenses/Certifications:

Grooming certificate preferred

Experience:

Minimum of 2 years of professional grooming experience in a salon or a graduate of a grooming school with a minimum of 1 year of professional grooming experience in a salon.

Skills:

• Time management
• Strong customer service skills
• Ability to learn new processes and software specific to the business
• Ability to problem-solve
• Strong verbal communication skills
• Attention to detail and the ability to multitask and prioritize
• Ability to work independently and as part of a team
• Has a positive attitude and is willing to contribute to a positive team culture
• Proficiency in all breed standard haircuts
• Able to groom an average of 5-6 dogs per day.