Dog Daycare Playroom Supervisor at Canine to Five Detroit, Ferndale and Commerce Township

Charlestonsouthern; Michigan; On-site; Full time

Job summary

Join a vibrant team as a Supervisor at a dog daycare, where your passion for canine care meets leadership opportunities. This role offers a unique chance to work in a fun environment with fellow dog lovers, ensuring the safety and wellbeing of our furry friends while developing your career. With comprehensive training programs and a defined path to leadership, you'll thrive in a culture that values innovation and employee input. Enjoy competitive pay, including health benefits and bonuses, while making a difference in the lives of dogs and their owners. If you’re ready for a rewarding career that combines your love for dogs with professional growth, this is the perfect opportunity for you.

Benefits

Health Insurance (HMO/PPO)

Dental Insurance

Vision Insurance

Paid Time Off

Accident Insurance

IRA with Match

Free Dog Day Care

Quarterly Bonuses

Employee Assistance Program (EAP)

Qualifications

• Minimum 1 year of supervisor/management experience required.
• Established knowledge of dog behavior and care is essential.

Responsibilities

• Ensure facility cleanliness and safety while meeting company standards.
• Facilitate employee scheduling and training to meet operational needs.

Skills

Dog Behavior Knowledge

Multitasking Skills

Communication Skills

Problem Solving Skills

Organizational Skills

Education

High School Diploma

Tools

Basic Computer Skills

Job description

Position Summary: Come join the pack as a Supervisor at Canine to Five. This is a great opportunity for a dog-loving leader who is looking for a long-term career and to develop into a manager.

• Pay: $18/hr, quarterly bonus + tips (after 60 days)
• Schedule: 36+ hours a week including 2 weekends a month and rotating holidays. Typically AM shifts start at 6am and PM shifts start between 12-2pm. Shifts are approximately 8 hours long.
• Location: Midtown Detroit, MI

WHY IS THIS POSITION SO PAWSOME

• Opportunities for growth: We take pride in developing our talent. We have a defined career path to leadership with a comprehensive training program.
• A fun work environment: You get to work with dogs, co-workers who are also just as passionate about dogs and their safety and wellbeing.
• A forward-thinking culture: you'll never hear us say "that is how it always has been done." In fact, if we implement one of your suggestions, you get a monetary reward.
• Comprehensive benefits and competitive compensation: Full-time Supervisors are eligible for health insurance (HMO/PPO), dental, vision, paid time off, accident insurance, IRA with match, free dog day care, quarterly bonuses, and tips in addition to the hourly rate and an EAP to assist with personal support.

JOB RESPONSIBILITIES:

• Ensures the facility is clean, safe and operating to company expectations.
• In coordination with the appropriate manager, facilitates the scheduling of employees to ensure all applicable playroom shifts are covered to company expectations.
• Ensures all pertinent behavioral episodes, incidents and general information associated with dogs in their charge are appropriately communicated and documented to company expectations.
• In coordination with the appropriate manager, participate in the training of new employees regarding expectations of cleanliness, appropriate dog care, pertinent operational practices and general conduct of a Canine to Five Employee.
• Ensures all relevant documentation associated with employee feedback and development is completed to company expectations.
• Actively coach employees in the moment and have timely follow up; perform camera review with associates weekly; communicate performance gaps and concerns to associates and managers.
• Participate in weekly supervisor meetings to review trainees, employees, changes in policies and procedures and address issues.
• Lead weekly huddle meetings for the team.
• Expedite the day by assigning pack leaders and dogs to playrooms as necessary; make labor adjustments as needed to meet business objectives.
• Ensures the completion of facility opening and closing procedures to company expectations on days worked.
• Ensures general awareness of problem dogs and the associated special instructions and handling procedures for the same. Ensures employees understand special instructions and can perform the handling procedures.
• Ensures superior levels of customer service including, but not limited to, responding to questions, providing information on customer's dogs (behaviors, habits, activities) and engaging in a manner that continuously promotes long-term, professional and valued relationships.
• All other duties as assigned by Canine to Five Management.

JOB REQUIREMENTS:

• Minimum of 1 year of supervisor/management experience
• Established knowledge of dog behavior and passion about caring for dogs
• Ability to meet the physical demands of the role, which include the ability to sit, stand for extended periods of time (up to 8 hours), reach, climb, bend, run and lift 50 lbs.
• Ability to work flexible schedules (including weekends and up to 36+ hours per week), reliable transportation and be over 18 years old.
• Strong multitasking, organization, communication and problem solving skills
• Basic computer skills