Dog Care Manager | Customer Experience Lead

Prismhr Hire; Wexford (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

The Dog Stop is seeking an enthusiastic Dog Care Manager with a background in dog care and customer service to lead our team. You will manage staff, train staff, and engage with clients while ensuring a high level of care for dogs in play groups.

The role requires 1–2 years in dog care, 2 years in retail or customer service, and 1 year in management, with excellent communication and basic computer skills. Weekend/evening/holiday availability is needed.

Qualifications

• 1–2 years of experience in the dog care industry.
• 2 years experience in retail and/or customer service.
• 1 year of experience in management.
• Excellent communication skills.
• Basic computer skills.
• Flexible schedule, weekends, evenings & holidays.

Responsibilities

• Staff Management and Accountability
• Staff Training
• Working with Groups of Dogs in Play
• Administering Medications
• Meeting Sales Goals
• Developing Customer Relationships
• Client Tours
• Management of Client Database and Corresponding Filing
• Social Media Content Creation and Management
• Inventory Tracking
• Product Research

Skills

Dog care experience

Retail / Customer service

Management

Communication skills

Computer skills

Flexible schedule

Job description

The Dog Stop is seeking an enthusiastic Dog Care Manager with a background in dog care and customer service to lead our team. You will manage staff, train staff, and engage with clients while ensuring a high level of care for dogs in play groups.

The role requires 1–2 years in dog care, 2 years in retail or customer service, and 1 year in management, with excellent communication and basic computer skills. Weekend/evening/holiday availability is needed.