DocuSign & SaaS Systems Administrator II

Attainx Inc; Arlington (VA); Teletrabalho; USD 87 000 - 98 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid vacation

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition reimbursement

Disability coverage

Resumo da oferta

AttainX, Inc. is seeking a Systems Administrator II to configure, administer, and sustain CISA’s DocuSign environment and its approved enterprise integrations. The role focuses on SaaS platform administration and supporting integration operations.

Responsibilities include managing DocuSign accounts, templates, and access, while coordinating with DHS/CISA teams to ensure secure, compliant operation and service continuity.

Qualificações

• Three to five years of related systems administration or SaaS platform support experience.
• Bachelor’s degree in information systems, computer science, information technology, or related field preferred.
• Experience administering user accounts, groups, roles, and enterprise identity integration.
• Experience supporting availability, performance monitoring, logs, alerts, and incident escalation.
• Experience implementing controlled configuration changes and maintenance documentation.
• Ability to troubleshoot API, connector, authentication, and data ingestion issues with security teams.

Responsabilidades

• Configure and administer DocuSign accounts, groups, user access, templates, routing rules, and branding.
• Provision, modify, review, and deactivate accounts and permissions with least-privilege in mind.
• Maintain integration settings with Microsoft 365 and troubleshoot authentication and connector issues.
• Monitor platform availability, performance, usage, and security alerts; escalate incidents as needed.
• Execute approved configuration changes and validate readiness with documentation and rollback plans.
• Coordinate with security and engineering teams for vulnerability remediation and changes.
• Assist with data ingestion operations and retention settings; coordinate with developers and records personnel.
• Maintain dashboards, logs, and monthly operational reporting inputs.

Conhecimentos

Systems administration

SaaS platform support

DocuSign administration

Microsoft 365

Security/compliance

Incident escalation

Formação académica

Bachelor's degree in information systems / computer science

Ferramentas

DocuSign

Microsoft 365

NIST 800-53 controls

Descrição da oferta de emprego

AttainX, Inc. is seeking a Systems Administrator II to configure, administer, and sustain CISA’s DocuSign environment and its approved enterprise integrations. The role focuses on SaaS platform administration and supporting integration operations.

Responsibilities include managing DocuSign accounts, templates, and access, while coordinating with DHS/CISA teams to ensure secure, compliant operation and service continuity.