Documentation Technician - Commercial Solutions Division

Miller Electric Mfg. LLC; Appleton (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Miller Electric Mfg. LLC is seeking a Documentation Technician to join the Engineering team.

You will create and refine engineering deliverables, including drawings, circuits, ECOs, BOM versions and service manuals, collaborating across NPD and sustaining teams to ensure accurate documentation for current and new products. In this role you will coordinate supplier documentation, participate in meetings to update standards, and support cross‑functional documentation initiatives, balancing

Qualifications

• Pursuing an associate degree in mechanical design or related field.
• Strong interpersonal, verbal and written communication skills; ability to produce clear, accurate, and detailed technical documentation.
• Able to work in both team-based and independent environments with initiative and good judgment.
• Highly organized and detail-oriented; balance multiple tasks and ensure standardized documentation.
• Familiarity with electrical circuit diagrams and BOMs exposure.
• Proficiency with Microsoft Excel.
• Experience with Arena Empower (Omnify) and Microsoft Dynamics 365 (D365).
• Experience with 2D and 3D modeling tools (AutoCAD/SolidWorks).

Responsibilities

• Create and modify engineering deliverables including drawings, models, BOMs, ECOs and service docs.
• Collaborate with Technical Publications, Engineering, Service and Marketing across NPD and sustainment.
• Coordinate supplier documentation packages for internal and external suppliers.
• Attend Documentation Technician meetings to align with standards.
• Facilitate ECO meetings between Engineering, Operations, and Materials teams.

Skills

Communication

Teamwork

Documentation

Attention to detail

Excel

2D/3D modeling

Education

Associate degree in Mechanical Design or related

Tools

AutoCAD

SolidWorks

Arena Empower (Omnify)

Microsoft Dynamics 365 (D365)

Microsoft Excel

2D/3D modeling tools

Job description

Job Description

Join us in shaping the future of the welding industry with your curiosity and creativity!

Documentation Technicians on our Engineering team play a pivotal role in the development and enhancement of cutting-edge welding and plasma cutting systems within the Commercial Solutions Division of Miller Electric. As a key member of the engineering department, you’ll be responsible for crucial design documentation that helps bring our ideas to life.

Essential Functions

• Create and modify engineering deliverables, including drawings, models, engineering specification sheets, circuit diagrams, Engineering Change Orders (ECOs), deviations, parts entries, and Bills of Material (BOM) versions.
• Collaborate with Technical Publications, Engineering, Technical Service, and Marketing teams across New Product Development (NPD) and product sustainment, creating documentation and parts structures for new products and reviewing and revising parts lists, service parts kits, service memos, field instructions, owner’s manuals, and technical manuals for existing products.
• Act as the documentation liaison between Engineering, Materials, and Accounting by coordinating and creating supplier documentation packages (circuit board layouts and Bills of Material) for internal and external suppliers.
• Participate in Documentation Technician meetings to stay informed of and implement changes to documentation standards.
• Facilitate regular ECO meetings between Engineering, Operations, and Materials groups.

Minimum Qualifications

• Must possess or be actively enrolled in pursuit of an Associate degree in Mechanical Design, Quality Control, Electronics Technology, Electro-Mechanical Technology, Manufacturing Technology, or related field.
• Demonstrate a positive, growth-oriented mindset with strong interpersonal, verbal, and written communication skills; ability to produce clear, accurate, and detailed technical documentation is required.
• Ability to work effectively in both team-based and independent environments, demonstrating initiative, sound judgment, and the ability to perform with minimal supervision.
• Highly organized and detail-oriented, with the ability to proactively seek out information and ensure accurate, complete, and standardized documentation while balancing and prioritizing multiple tasks.
• Familiarity with electrical circuit diagrams and electrical product manufacturing processes to properly structure and maintain Bills of Material (BOMs).
• Strong proficiency in Microsoft Excel.
• Experience using Arena Empower (Omnify) and Microsoft Dynamics 365 (D365).
• Experience with 2D and 3D modeling tools.

Preferred Qualifications

• 3 years of experience in design and documentation.
• Proficiency with AutoCAD and Solidworks.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.