Documentation Specialist

Saltchuk; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Saltchuk is seeking a Documentation Specialist (CRB, DLX) to obtain documents from freight forwarders and ensure compliance with US export regulations. The role supports timely cargo shipments and manages processes for carrier documentation.

The position requires a high school diploma or equivalent, 6 months to 1 year of related experience, and a valid local driver's license. Office environment with routine clerical tasks and attention to detail.

Qualifications

• High School Diploma or equivalent is required.
• Six months to one year of related documentation experience.
• Valid Local Driver's License is required.

Responsibilities

• Obtain documentation from freight forwarders for cargo shipments.
• Ensure compliance with US government regulations for exports.
• Monitor and process vessel manifests and related export tasks.
• Assist with inquiries on cargo status and tracking.
• Mail documents to customers without email copies.
• Perform other related duties as requested.

Skills

Typing

Time management

Attention to detail

Customer service

Communication skills

Education

High School Diploma or equivalent

Tools

Windows

Job description

Documentation Specialist (CRB, DLX) (00-216)

Last Updated 04/30/2026 | Last Approved 04/30/2026

FLSA StatusNon ExemptJob LevelAIP 5%Cost Center NameCaribtrans Traffic & Cust SuppCost Center Number15373 15474 15471 15314 15312 15310 15311Salary GradeUSH 039Department NameAll Trade Support Depts Northeast Traffic Miami Traffic B.I. TrafficImmediate SupervisorTraffic Supervisor Consolidation ManagerLocationNew Jersey Miami Riviera Beach

Job Summary

Responsible for obtaining all documentation from Freight Forwarders for the timely shipment of cargo to all destinations. Responsible for ensuring all US government regulations are met. Complete and monitors processes for carrier compliance.

Job Scope

No supervisory or budgetary responsibilities

Principal Duties and Responsibilities

• Responsible for performing TLink processes for completion of vessel manifests and Job related duties including the updating of Jobs and processing Jobs on workplans for export compliance.
• Identifies and obtains necessary documentation required for exporting cargo from Freight Forwarders or Agents including invoices, proformas shipper instructions, statements of value, customs clearances, bonds, phytos, and hazardous declarations.
• Ensures that documentation received meets requirements of US Customs and other government agencies export regulations.
• Reviews jobs for CTL/CTS status changes.
• Assists Port staff with inquiries on cargo status and tracking.
• Mails documents to customers not accepting email copies.
• Performs all other related duties as requested.

Qualifications

• Education (Minimum)High School Diploma or equivalent
• Experience (custom)Six months to one year related documentation experience.
• LicenseValid Local Driver's License.

Travel and Office Environment

TravelPhysicalOffice Environment - Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 - 2/3 of day. Ability to work on feet for 1/3 - 2/3 day.

Language

English

Other Information

Skills, Knowledge and Abilities

• Skills in oral communications.
• Skills in written communications.
• Skills in time management.
• Skills in typing.
• Skills in basic mathematics, which includes and is not limited to addition, subtraction, multiplication, division and percentages.
• Skills in the operation and use of a calculator.
• Skills in reading comprehension.
• Skills in planning and organizing.
• Skills in customer service and satisfaction.
• Skills in decision-making, problem solving and critical thinking.
• Skills in telephone etiquette and customer sensitive.
• Skills in computer data entry.
• Skills in word-processing.
• Knowledge of U.S. and foreign government customs forms and procedures.
• Knowledge of tariff application and Federal Maritime Commission regulations.
• Knowledge of Seven Seas coverage, products, rate structure, and claims procedures.
• Knowledge of shipping terms of sale, and Tropical's credit procedures.
• Knowledge of Tropical's service standards and levels.
• Knowledge of operations and sales.
• Knowledge of traffic operations.
• Knowledge of cargo flow.
• Knowledge of competitive factors and how to sell against them.
• Knowledge of hazardous material handling guidelines.
• Knowledge of windows environment.
• Knowledge of math.
• Knowledge of word processing and spreadsheet applications.
• Knowledge of port regulatory requirements for cargo documentation.
• Knowledge of company core business system for booking, creating and tracking cargo documentation.
• Knowledge of container stow procedures.
• Knowledge of computers and their operation.
• Knowledge of filing procedures.
• Ability to write legibly.
• Ability to work closely with others.
• Ability to perform tasks with minimum supervision.
• Ability to pay attention to detail.
• Ability to be flexible.
• Ability to work under deadline pressure and perform tasks as required.
• Ability to work overtime.
• Ability to analyze problems and provide appropriate solutions.
• Ability to interact across departmental boundaries to solve problems.
• Ability to get along well with others.
• Ability to translate customer requirements into operational procedures.
• Ability to accurately read and quote tariffs.
• Ability to multitask and change priorities.
• Ability to meet deadlines.