Documentation Manager

Biehl; Houston (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Dental insurance

Job summary

Biehl is seeking a Documentation Manager to lead the documentation team and support offices and customers with Bills of Lading, ACE filings, Certificates of Origin, and USCG notices.

You will track requests, ensure timely completion, train staff, and support new customer workflows while monitoring monthly income and AR. Flexible work-from-home options are available, with a focus on accurate, on-time documentation for US shipments.

Qualifications

• Minimum high school diploma or GED equivalent.
• Prior experience with ships, tugs, etc. and accompanying paperwork requirements preferred but not mandatory.
• Prior knowledge and experience with import/export requirements.

Responsibilities

• Track documentation requests and ensure full completion.
• Ensure team is run well and efficient, providing training as needed.
• Process and support new documentation customer requests.
• Monitor and track monthly income and AR.
• File ACE import entries for vessels arriving with foreign cargo onboard and ship spares landed in the US.
• File ACE export entries for vessels loading cargo in the US destined for foreign countries.
• Complete export documentation for cargo loaded in the US destined for foreign countries.
• File USCG Electronic Notice of Arrivals and Departures for applicable vessels entering the US.
• Ensure all filings are completed and accepted within the required deadlines.
• Other duties as assigned.

Skills

Leadership

Organizational skills

Communication (oral & written)

Problem solving

Planning & time management

Detail oriented

On-call communications

Software systems proficiency

Education

High school diploma or GED

Ships/ paperwork experience (preferred)

Import/export knowledge

Job description

Benefits

• Health insurance


• Vision insurance


• 401(k)


• Dental insurance

Role Objectives

The Documentation Manager is responsible for oversight of the documentation team as well as assisting local offices and customers with documentation needs such as Bills of Lading, ACE Import and Export filings, Certificates of Origin, and USCG Electronic Notice of Arrivals and Departures.

Key Responsibilities

• Tracking documentation requests and ensuring full completion


• Ensuring team is run well and efficient, providing training as needed


• Process and support new documentation customer requests


• Monitor and track monthly income and AR


• Filing ACE (Automated Commercial Environment) import entries for vessels arriving with foreign cargo onboard as well as for ship spares being landed within the US


• Filing ACE (Automated Commercial Environment) export entries for vessels loading cargo in the US destined for foreign countries


• Completion of export documentation (Bills of Lading, Certificate of Origins, Cargo Manifest, Mates Receipts) for cargo loaded in the US destined for foreign countries


• Filing USCG Electronic Notice of Arrivals and Departures for applicable vessels entering the US


• Ensure all filings are completed and accepted within the required deadlines


• Other duties as assigned

Knowledge/Skills/Abilities

• Strong leadership skills


• Organizational skills


• Able to communicate effectively both orally and in writing


• Problem solving


• Planning and time management


• Detail oriented


• Required to monitor communications after hours, weekends, and holidays if on call


• Competence in the use of industry-related software and systems

Education/Experience

• Minimum high school diploma or GED equivalent


• Prior experience with ships, tugs, etc. and accompanying paperwork requirements preferred but not mandatory


• Prior knowledge and experience with import/export requirements

Physical Requirements

• Requires repetitive motion, hearing, talking, grasping, fingering, and sitting


• Must exert up to 20 pounds of force occasionally, 10 pounds frequently, and a negligible amount of force constantly to move objects


• Close visual acuity is required to perform activities such as analyzing figures, viewing a computer terminal, extensive reading and visual inspection


• Worker is not subject to adverse environmental conditions as work is performed in an office

Flexible work from home options available.