Documentation Specialist

Energy Innovation Corp; Birmingham (AL); On-site; USD 57,000 - 85,000; Full time

Job summary

Social Solutions Corp in Birmingham, AL is seeking a mid-level Documentation Specialist to own incident resolution and manage day-to-day operations. The role rewards ownership, practical problem-solving, and cross-functional collaboration in a fast-paced environment.

You will apply Attention Management and Stakeholder Management to keep processes smooth and stakeholders aligned, with growth opportunities and mentoring. The position offers a clear path to more responsibility in a growing team.

Qualifications

• At least 5 years of real-world experience delivering results.
• Ability to own and run with new responsibilities.
• Familiarity with large-scale workflows and cross-functional processes.

Responsibilities

• Make the growth-minded call when the data points two different directions.
• Run point on general incidents until they're truly resolved.
• Find the playfully-serious workaround when the official path is blocked.
• Apply Attention Management and Stakeholder Management to solve day-to-day operational challenges.
• Keep Social Solutions Corp's Stakeholder Management pipeline humming without constant hand-holding.

Skills

Attention Management

Stakeholder Management

Job description

Behind every great general team is a mid-level Documentation Specialist who sweats the details, and Social Solutions Corp is looking for exactly that in Birmingham, AL. The reward structure favors doers: $57,000 - $85,000 upfront, real general ownership, and a Social Solutions Corp team pulling the same direction.

Key Responsibilities

• Make the growth-minded call when the data points two different directions
• Run point on general incidents until they're truly resolved
• Find the playfully-serious workaround when the official path is blocked
• Apply Attention Management and Stakeholder Management to solve day-to-day operational challenges
• Keep Social Solutions Corp's Stakeholder Management pipeline humming without constant hand-holding

What You'll Bring

• Eagerness to take ownership and run with new responsibilities
• The judgment to distinguish a fire drill from an actual fire
• Familiarity with Social Solutions Corp-scale workflows, or the appetite to reach them
• Judgment seasoned by at least 5 years of real consequences

Social Solutions Corp is where curious, deeply technical people come to build the future of general. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

Beginning at $57,000 - $85,000, your growth is mentored, your benefits are full, and your hours flex to match life in Birmingham, AL.

This role is being actively staffed, with offers expected before the quarter closes.