Document Services Manager

Complete Legal; Mission (KS); On-site; USD 57,000 - 74,000; Full time

Job summary

Complete Legal is seeking a Document Services Manager to enhance operations in their Document Services department. This role involves processing paper and electronic data, ensuring client specifications are met, supervising staff, and maintaining workflow efficiency. Ideal candidates will possess strong problem-solving skills and a keen attention to detail, important in the dynamic legal services industry.

Qualifications

• Must have experience with IPRO.
• Must have experience with ReadySuite.

Responsibilities

• Oversee and order the company's operations inventory.
• Train and supervise employees.
• Monitor and update job board and deadlines.

Skills

Problem solving

Attention to detail

Strong work ethic

Job description

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Direct message the job poster from Complete Legal

The Document Services Manager position at Complete Legal is vital to our operations in the Document Services department. As our company continues to experience growth, we are looking to expand our team. This in-office position focuses on processing paper and electronic data to meet client specifications. You'll be responsible for printing or scanning documents, processing electronic files, and working on projects based on client needs.

This is a fast-paced industry where no two days are alike, and you’ll play a crucial role in delivering quality services to law firms involved in the litigation process.

**Required Survey**

In addition to applying online, all applicants must complete this survey from Culture Index, which will take approximately 5-8 minutes.

Requirements

• Must have experience with IPRO
• Must have experience with ReadySuite

As an Operations Manager, your job will be, but not limited to these core responsibilities:

• Strong understating of Complete Legals’ Values and Culture. As the Manager you will need to promote these Values and be the example.
• Check in projects, review job instructions for accuracy and communicate with Sales any questions on the project in a concise manner.
• Monitor and update job board and deadlines. Communicate any issues that arise that might compromise a deadline.
• Train and supervise employees.
• Prepare and submit operational reports.
• Oversee and order the company's operations inventory to ensure your floor is stocked.
• Work closely with the Sales department on quotes for new projects, timeline management and deadlines.
• Making sure tasks are finished to perfection
• This position is 25% on the operations floor and 75% on management tasks.
• Strong work ethic and Attention to detail
• Problem solving

Physical Demands:

• Ability to lift and move up to 35-pound document boxes.
• Vision abilities including close vision, distance vision, color vision

**Required Survey**

In addition to applying online, all applicants must complete this survey from Culture Index, which will take approximately 5-8 minutes.

The Document Services Manager position at Complete Legal is vital to our operations in the Document Services department. As our company continues to experience growth, we are looking to expand our team. This in-office position focuses on processing paper and electronic data to meet client specifications. You'll be responsible for printing or scanning documents, processing electronic files, and working on projects based on client needs.

This is a fast-paced industry where no two days are alike, and you’ll play a crucial role in delivering quality services to law firms involved in the litigation process.

**Required Survey**

In addition to applying online, all applicants must complete this survey from Culture Index, which will take approximately 5-8 minutes.

https://go.cultureindex.com/p/JXkJSpixed8R

(Please copy/paste this URL into your internet browser)

Requirements

• Must have experience with IPRO
• Must have experience with ReadySuite

As an Operations Manager, your job will be, but not limited to these core responsibilities:

• Strong understating of Complete Legals’ Values and Culture. As the Manager you will need to promote these Values and be the example.
• Check in projects, review job instructions for accuracy and communicate with Sales any questions on the project in a concise manner.
• Monitor and update job board and deadlines. Communicate any issues that arise that might compromise a deadline.
• Train and supervise employees.
• Prepare and submit operational reports.
• Oversee and order the company's operations inventory to ensure your floor is stocked.
• Work closely with the Sales department on quotes for new projects, timeline management and deadlines.
• Making sure tasks are finished to perfection
• This position is 25% on the operations floor and 75% on management tasks.
• Strong work ethic and Attention to detail
• Positive attitude
• Problem solving

Physical Demands:

• Ability to lift and move up to 35-pound document boxes.
• Vision abilities including close vision, distance vision, color vision

**Required Survey**

In addition to applying online, all applicants must complete this survey from Culture Index, which will take approximately 5-8 minutes.

https://go.cultureindex.com/p/JXkJSpixed8R

(Please copy/paste this URL into your internet browser)

Key Attributes for Success:

• Strong Understanding of Complete Legal’s Values & Culture: As a Operations Supervisor, you will embody and promote the company’s values.
• Dependability: We seek individuals who are reliable and can be counted on to meet client needs on time.
• Strong Work Ethic & Attention to Detail: Commitment to producing top-quality work and staying focused on the details of each project.
• Positive Attitude & Teamwork: We thrive on collaboration, so a positive approach and the ability to work well with others are essential.
• Problem-Solving & Communication Skills: Bring a solution-oriented mindset and effective communication to ensure client projects run smoothly.

Opportunities for Advancement:

As Complete Legal continues to expand, this role offers significant opportunities for career growth. Our ideal candidates are responsible, dependable, and ready to contribute positively to our team and culture with a "whatever it takes" attitude. For the right individual, we offer flexibility with work schedules, including day, second, and third shifts, as well as weekends.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

• Industries

  Legal Services

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