Document Review Specialist

State Employees' Credit Union; Wake Forest (NC); Hybrid; USD 55,000 - 70,000; Full time

Job summary

State Employees' Credit Union is seeking a Document Review Specialist to perform post-closing audit of real estate loan documentation, ensuring compliance with TRID/Reg X and Z, ECOA, GLBA, and SECU policies. This role supports disbursement, loan boarding, and final storage of documents, under supervision.

You will review closing packages, verify fees, resolve discrepancies with closing agents, and maintain precise record keeping across storage databases.

Qualifications

• Associates degree or relevant work history in finance or lending.
• Strong understanding of regulatory lending guidelines and documentation.
• Experience reviewing real estate closing packages and disclosures.

Responsibilities

• Audit executed real estate closing packages for regulatory compliance and policy adherence (TRID/Reg X and Z).
• Audit closing fees and escrow disbursements against disclosures; report discrepancies.
• Maintain record-keeping of closing packages and corrections; file and organize documents for storage.
• Communicate with internal departments and closing agents to resolve discrepancies; re-disclosures as needed.
• Field inquiries regarding closing documentation and loan disbursements.

Skills

Attention to detail

Regulatory understanding

Communication skills

Team collaboration

Education

Associate degree in Business/Accounting/Finance

Bachelor's degree preferred

Tools

Microsoft Access

Microsoft Excel

Adobe Acrobat

PDF review

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Position Overview: The Document Review Specialist provides post closing audit review of loan documentation within the real estate loan delivery process under supervision. In order to maintain strict compliance with federal, state and local regulatory lending guidelines and SECU lending policies, review is completed on all signed closing documentation, supporting documentation collected during loan processing and underwriting, and closing fee consolidation reports. You are responsible for managing loans from disbursal through loan boarding and final loan documentation storage.

Essential Responsibilities

• (35%) Complete audit review of executed real estate closing packages and supporting loan documentation to verify regulatory compliance and SECU policies, ensuring fair and responsible lending as well as accurately secured lien-position and collateral. This includes TILA and RESPA (TRID/Regulation X and Z).
• (20%) Audit SECU closing fees and escrow related disbursements against the closing settlement disbursement summary and executed Closing Disclosure/HUD. Report any discrepancies discovered and verify with the appropriate closing agent where discrepancies should be refunded or expensed during loan booking. Re-disclose documentation as necessary in compliance with Truth-in-Lending regulatory guidelines.
• (20%) Account for trailing documentation and corrections, maintaining clear and concise record keeping of all executed real estate closing packages and outstanding correction items through consolidated department tracking databases. Record keeping will also include filing and organization of all physical documentation prior to permanent storage.
• (15%) Communicate with internal departments and external closing agents to resolve documentation discrepancies and submit any documentation in need of re-execution to the appropriate closing agent.
• (10 %) Field incoming inquiries regarding closing documentation and loan disbursements from members, internal departments, and closing agents.

Required Education & Experience (Knowledge, Skills, & Abilities)

• Required Education: Associates - Acceptable fields of study: Business, Mathematics, Accounting, Finance, or related fields.
• Additional three years of relevant experience can be considered in lieu of degree
• Minimum 2-5 years of direct experience in real estate lending
• General understanding of Federal Regulatory Lending Guidelines including Regulation B (ECOA), Regulation Z (TILA), Regulation P (GLBA and CFPB), and UDAAP guidelines
• Ability to gain understanding of additional Federal Regulatory Lending Guidelines including but not limited to Regulation C (HMDA), Regulation X (RESPA), the Biggert-Waters Act and HFIAA, and Regulation H (SAFE Act)
• Ability to gain understanding of State Specific Regulatory Lending Guidelines including the Georgia Residential Mortgage Act and North Carolina General Statutes 41A-4 and 45A-5
• Ability to enter and interpret data with Mortgage Origination and Servicing Systems
• Ability to enter and interpret data across the Microsoft suite of software, especially within Access and Excel
• Familiarity with Adobe Acrobat and ability to scan, read, open, comment, and save PDF documents
• Ability to navigate phone queue software

Preferred Education & Experience (Knowledge, Skills, & Abilities)

• Preferred Education: Bachelors in Business, Economics, Mathematics, Scientific or related field of study
• 2 years prior banking experience including at least 1 year prior experience in a lending related role such as loan origination and/or underwriting (consumer or real estate), loan closing, loan post closing, or loan servicing

Job Environment & Physical Requirements

• Hybrid expectations
• Filing for prolonged periods
• Sitting for prolonged periods
• Computer/Typing for prolonged periods
• Carrying, lifting, push/pull up to 20 lbs

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

State Employees' Credit Union is a not-for-profit, member-owned financial cooperative with a "Do the Right Thing" mission and a goal of helping people in our community.

SECU values the differences in our staff and in our North Carolina communities. We believe that embracing the uniqueness of individuals makes our cooperative stronger, more innovative and better able to serve SECU members.