Document Processing Supervisor (Departmental Promotion Only)

Pinal County; Florence (AZ); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retirement plans with employer contrib

Paid sabbatical program every five 5+ 

Affordable medical plans

Dental and vision plans

Wellness program

Tuition reimbursement

Descripción de la vacante

Pinal County is seeking a supervisor for the Document Processing Center to oversee staff, schedule technicians, and ensure timely, accurate scanning services across County Departments. The role emphasizes confidentiality, policy compliance, and efficient production workflows.

The position requires leadership experience, knowledge of records management, and the ability to coordinate with multiple departments while maintaining high standards of accuracy and service.

Formación

• High school diploma or GED required.
• Three years of document imaging and computer experience required.
• Equivalent combination of education/experience may substitute.

Responsabilidades

• Supervise staff and activities of the Document Processing Center.
• Coordinate with departments to inventory records and assess needs.
• Schedule and coordinate Document Processing Technicians for scanning services.
• Maintain logs and generate production reports.
• Ensure compliance with records retention policies and state guidelines.
• Provide guidance on document formats, hardware, and software issues.
• Maintain confidentiality of county information.
• Perform duties of a Document Processing Technician as needed.

Conocimientos

Project management

Records management

Customer service

Policies compliance

Educación

High school diploma or GED

Associate's degree (preferred) in Business or Public Administration

Herramientas

Computer systems

Descripción del empleo

Have you considered investing in your community? Pinal County is a beautiful place that needs passionate people who want to help others and make a difference in their lives. Public service is a rewarding career choice; not only does it offer a strong sense of purpose, but it also benefits you financially. We may not be the most competitive in salary, but we provide great value to our employees, including highly sought-after retirement plans, paid sabbaticals every five years, and very affordable benefit costs. In the long run, Pinal County is an excellent choice to fulfill your passion and support your retirement!

Working at Pinal County is an investment in YOU. Read more about the position and see if it is a good match for you.

• An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work-Life Balance.
• Paid Vacation And Sick Leave
  • 15 Vacation Days Accrued Annually Starting Day One
    • After Three (3) Years of Service, 18 Vacation Days Accrued Annually
    • After Five (5) Years of Service, 20 Vacation Days Accrued Annually
  • 13 Sick Leave Days Accrued Annually Starting Day One
• Ten Paid Holidays + One Paid Floating Holiday to Use as You Wish
• Paid Sabbaticals Every Five (5) Years
  • Two-Week Sabbatical After Five Years of Continuous Service
  • Three-Week Sabbatical After Ten Years of Continuous Service
  • Four-Week Sabbatical After Fifteen Years of Continuous Service
  • Four-Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
• Retirement Plans with Generous Employer Contributions - Guaranteed Lifetime Benefit!
• Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From
  • Some Medical Plans with Zero Employee Premium Cost
• Dental and Vision Plans
• Comprehensive Wellness Program
  • Quarterly Wellness Challenges
  • Vision Exams and Optometry Events Onsite
  • Vaccination Clinics
  • Onsite Mammogram and Prostate Screening Events
  • Skin Cancer Screening Events Onsite
  • Biometrics and Health Screening Events Onsite
  • Financial Health and Retirement Planning Events Onsite & Online
  • Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
• Tuition Reimbursement Program
• Alternative Work Schedules
• Telehealth
• Qualified Employer - Public Service Loan Forgiveness Program - Department of Education
• Employee Assistance Program with Ongoing Training & Development Options
• Civil Service Leave
• Van Pool Options
• Short-Term Disability - Employer Paid
• Basic Life Insurance - Employer Paid
• Flexible Spending Accounts for Dependent Care and Medical Expenses
• Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer Insurance

Working at Pinal County is an investment in YOU.

JOB SUMMARY

Supervise the staff and activities of the Document Processing Center, coordinate with departments to inventory records and assess record needs, and schedule and coordinate Document Processing Technicians to provide efficient and accurate document scanning services for County Departments under basic supervision.

Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.

• Supervise the staff and activities of the Document Processing Center and review and prioritize department requests for records management services.
• Work with departments on evaluating and updating document retention schedules, process records for destruction, disposition, and transfer, and assist in updating policies to assure compliance with state records guidelines.
• Maintain work logs and create reports on production statistics.
• Work with the Arizona Library of Archives to assure County compliance with records imaging and retention policies.
• Supervise and schedule the activities of assigned staff, train and coach staff, monitor work, develop staff skills, evaluate performance, assign and review projects, and audit work product.
• Provide guidance and technical expertise to staff on document formats, hardware, and software issues.
• Plan projects and report status, coordinate with customers for project analysis and planning, evaluate overall department projects, and adjust workload as needed.
• Verify quality of scanned documents and review accuracy of keywords, quality of scanned image, and indexing.
• Order supplies and maintain specialized scanning equipment.
• Perform work of Document Processing Technician as needed to meet workload demands.
• Maintain absolute confidentiality of work-related issues, customer records, and restricted County information.
• Perform other related duties as required.

• High school diploma or GED equivalent.
• Three (3) years of document imaging and computer experience.
• Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

Preferred Qualifications

• Associate's degree in Business or Public Administration.
• Arizona residents must have a valid Arizona Driver’s License upon hire; newly established Arizona Residents must have one within 30 days of hire.

• Knowledge of principles and practices of project management, record keeping, and file maintenance.
• Knowledge of Arizona Library of Archives rules and policies for records imaging and retention.
• Knowledge of customer service standards and protocols.
• Skill in operating computer systems and basic software applications.
• Ability to provide effective customer service and deal tactfully and courteously with the public.

PHYSICAL DEMANDS:

The work is light and requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The work also requires the ability to finger, handle, reach, perform repetitive motion, kneel, lift, hear, speak, stand, stoop, and demonstrate mental and visual acuity.

WORK ENVIRONMENT:

Work is performed in a safe and secure work environment that may periodically have unpredicted requirements or demands.

The hiring salary for this position is dependent upon experience, qualifications and position funding; starting salaries above the midpoint require additional approval.

THIS IS AN INTERNAL PROMOTION OPPORTUNITY FOR CURRENT EMPLOYEES OF THE DEVELOPMENT SERVICES COMMUNITY DEVELOPMENT DEPARTMENT ONLY. YOU MUST BE A CURRENT EMPLOYEE TO BE CONSIDERED FOR THIS POSITION

NOTICE TO APPLICANTS

We appreciate your interest in our employment opportunities. At Pinal County, we value professionalism and respect for others. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration, which may impact your future Pinal County applications.

Offers of employment are valid only if provided in writing and approved by Pinal County Human Resources.

All qualified candidates eligible to work in the United States are welcome to apply.

However, visa sponsorship is not available.

Pinal County does not participate in STEM Optional Practical Training (STEM OPT).

Pinal County requires pre-employment screening, which includes a Motor Vehicle Record check, a comprehensive background check (encompassing employment, education, and criminal history), and drug testing for safety-sensitive roles. Criminal convictions do not automatically disqualify candidates from employment. Employment offers are contingent on successful pre-employment screening. If driving is a requirement of the position, you must have a valid Arizona State Driver's License in accordance with Arizona State Law.