Doctoral Program Coordinator (Administrative Support Coordinator II)

San Diego State University; San Diego (CA); Hybrid; USD 49,000 - 71,000; Full time

Benefits offered by this job

Generous time off

CalPERS retirement

Health coverage

Education support

Optional offerings

Job summary

San Diego State University seeks an Administrative Support Coordinator II to provide centralized coordination for CHHS graduate programs, including Joint Doctoral Programs. The role supports the student lifecycle from recruitment to alumni follow-up and collaborates with UC San Diego on the Joint Doctoral Program in Interdisciplinary Research in Substance Use.

The position emphasizes managing multiple priorities, ensuring timely processes, and maintaining accurate records while supporting Dean's

Qualifications

• Experience in a higher education environment is preferred.
• Administrative experience supporting a graduate-level academic program is preferred.
• Strong attention to detail and experience maintaining accurate databases, tracking systems, spreadsheets, and program documentation.
• Strong organizational and project coordination skills, with the ability to manage multiple processes, deadlines, and priorities simultaneously.
• Experience working collaboratively across departments, programs, or organizations to coordinate shared processes and initiatives.

Responsibilities

• Coordinate administrative processes, timelines, records, and communications across CHHS graduate and Joint Doctoral Programs.
• Support recruitment, admissions, enrollment, academic progress, degree completion, and alumni follow-up.
• Provide dedicated coordination for the Joint Doctoral Program in Interdisciplinary Research in Substance Use with UC San Diego.
• Maintain graduate program tracking systems and coordinate reporting of student, alumni, and research data.
• Serve as central administrative resource for program directors, faculty, students, alumni, staff, and external partners.

Skills

Graduate program coordination

Administrative support

Data management

Cross-department collaboration

Communication skills

Tools

Databases

Tracking systems

Spreadsheets

Job description

Doctoral Program Coordinator (Administrative Support Coordinator II) Job No: 562579 Work Type: Staff Locations: Southern California: San Diego Categories: Bargaining Unit: Unit 7 - CSUEU - Clerical and Administrative Support Services, Job Search Category/Discipline: Administrative, Appointment Type: Probationary, Time Basis: Full Time, Workplace Type (Exclude Inst Fac): Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

The College of Health and Human Services (CHHS) is seeking an Administrative Support Coordinator II to provide centralized coordination and administrative support for graduate programs across the College, including its Joint Doctoral Programs (JDPs). Working closely with the Associate Dean for Research and Graduate Studies, this position helps keep critical graduate program processes, communications, records, and timelines organized and moving forward.

The Coordinator supports graduate programs throughout the student lifecycle—from recruitment and admissions through enrollment, academic progress, degree completion, and alumni follow-up. The position also provides dedicated administrative coordination for the Joint Doctoral Program in Interdisciplinary Research in Substance Use, including collaboration with UC San Diego, and contributes to Dean's Office communications, events, and operations. This role is well suited for someone who excels at managing multiple priorities, navigating detailed administrative processes, building collaborative relationships, and ensuring important work is completed accurately and on time.

Key Responsibilities

• Graduate Program Coordination: Coordinate administrative processes, timelines, records, and communications across CHHS graduate and Joint Doctoral Programs, ensuring required activities are completed accurately and on schedule.
• Student Lifecycle Administration: Support processes spanning recruitment and admissions, enrollment, academic progress, degree completion, and alumni follow-up while maintaining organized records and tracking required actions.
• Joint Doctoral Program Support: Provide dedicated administrative coordination for the Joint Doctoral Program in Interdisciplinary Research in Substance Use, including collaboration with UC San Diego and support for examinations, course agreements, documentation, and student processes.
• Data & Records Coordination: Maintain graduate program tracking systems and coordinate the collection, organization, and reporting of student, alumni, academic, research, and career information in partnership with College and university units.
• Communication & Stakeholder Support: Serve as a central administrative resource for program directors, faculty, students, alumni, staff, College leadership, and external partners by communicating established processes, coordinating follow-up, and connecting stakeholders with appropriate resources.
• Administrative Problem Solving: Monitor deadlines and workflow, identify and resolve routine administrative issues, and coordinate with the Associate Dean or appropriate campus offices when matters require additional policy or program expertise.
• Dean's Office Operations: Support College communications and email management, special events, front-office functions, and other administrative projects that contribute to the academic and research operations of CHHS.

Why Join Us?

• Support Graduate Student Success: Contribute to the graduate student experience from initial recruitment through degree completion and beyond.
• Work Across Graduate Education: Build relationships with faculty, students, program directors, alumni, and partners across multiple graduate and doctoral programs.
• Strengthen Program Coordination: Help create more connected, consistent, and effective graduate program operations across the College.
• Gain Specialized Experience: Develop expertise in graduate and joint doctoral program administration, academic processes, data coordination, and cross-institutional collaboration.
• Contribute to the CHHS Mission: Join a College committed to advancing research, education, and practice that address health and human service challenges in local, national, and global communities.

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to one day per week, following a training period during which on-site presence is required.

Department Summary

The College of Health and Human Services (CHHS) faculty, through advising, teaching, and supervising, offers students a balanced education of academic study, field placement, clinical experiences, and research opportunities. CHHS consists of the following schools: the School of Speech, Language, and Hearing Sciences, the School of Nursing, the School of Social Work, the School of Exercise and Nutritional Sciences, the School of Physical Therapy, and the School of Public Health.

For more information regarding the College of Health and Human Services, click here.

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.

These entry qualifications would normally be obtained through a high school program, technical/ vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Experience in a higher education environment is preferred.
• Administrative experience supporting a graduate-level academic program is preferred.
• Strong attention to detail and experience maintaining accurate databases, tracking systems, spreadsheets, and program documentation.
• Strong organizational and project coordination skills, with the ability to manage multiple processes, deadlines, and priorities simultaneously.
• Experience working collaboratively across departments, programs, or organizations to coordinate shared processes and initiatives.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well‑being and professional growth.

Compensation

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($4,367 per month).
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $4,367 - $6,362 per month (Step 1 – Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities. Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits