Optometric Technician

eyecarecenter, OD, PA; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

eyecarecenter, OD, PA in Charlotte, North Carolina is looking for a qualified Optometric Technician to assist in providing exceptional patient care. The successful candidate will demonstrate strong customer interaction skills and proficiency in operating various optical equipment, contributing to a seamless Total Patient Experience.

This role involves performing initial patient tests, ensuring compliance with HIPAA regulations, and maintaining a clean and organized work environment. Candidates should have prior experience in a medical office and a high school diploma or GED.

Qualifications

• 1+ years of experience in a customer service role or medical office.
• Ability to operate various optical equipment.

Responsibilities

• Assist in delivering a world-class Total Patient Experience.
• Perform initial testing needed to prepare a patient for an exam.
• Comply with HIPAA and company policies.

Skills

Customer interaction

Optical equipment operation

Proficiency in Microsoft Office

Education

High school diploma or GED

Job description

Summary

An Optometric Technician is a valuable asset to an optometrist as they assist in providing a world class Total Patient Experience. This team member is able to handle a wide range of duties while using optical equipment to perform the initial testing needed to prepare a patient for an exam with an Optometrist.

Essential Duties and Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient's time, as well as the doctor's time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Education and/or Experience

• High school diploma or GED required.

Licenses and Credentials

• None

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Location

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

Physical Requirements

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.