Dockmaster - Flamingo

Guest Services, Inc.; Florida; On-site; USD 19,000 - 25,000; Full time

Job summary

Guest Services, Inc. seeks a Dockmaster to manage marina operations and assist the Marina Manager. You will handle clerical tasks, accounting duties, and customer interactions to ensure smooth wet slip operations and accurate reporting.

The role requires maintaining accounts, processing deposits, and supporting billing while presenting a professional front to the public and managing daily records in a busy marina setting.

Qualifications

• Experience with general office procedures.
• Ability to interact with the public.
• Marina industry experience preferred.

Responsibilities

• Provide clerical support for Marina operations.
• Maintain wet slip account files and deposits.
• Enter receipts into accounting software and compile reports.
• Prepare daily operations reports and month-end summaries.
• Assist in coordinating billing and renewals with Marina Manager.

Skills

Public relations

Clerical skills

Accounting basics

Organizational skills

Tools

Accounting software

Office software

Job description

Compensation Amount

16.00 USD Hourly

Job Summary

JOB SUMMARY The Dockmaster will be mainly responsible for the operations directly associated with the boating customers. This person must be able to exhibit the flexibility required to handle all segments of the Marina Office and assist the Marina Manager as needed and act as the Marina Manager in his/her stead. The Dockmaster is responsible for the compilation and reporting of all facets of the Marina's Wet Slip and General Accounting performance. This person will also be one of the individuals first seen and greeted by the public, so public relations will need to be a strong asset of the Dockmaster.

ESSENTIAL FUNCTIONS

• Providing clerical support for all sectors of the Marina.
• Providing support, setup and maintenance of all wet slip account files.
• Perform administrative duties (i.e., correspondence, messages, memos, telephone contacts, etc.) for Marina Manager.
• Work with all Managers and/or corporate officers in organizing, formulating and coordinating bookkeeping procedures for Marina profit centers.
• Maintain a rental inventory for wet slips and dinghy storage - including archiving and new boat records for customer file maintenance changes.
• Ordering Office supplies through the Proper Purchasing Procedures
• Coordination of Slip Holder License Agreement Renewals and posting requirements of all licenses and certificates.
• Process new Slip Holder/Transient Agreements and Deposits.
• Enter all receipts for payments and deferments into accounting software.
• Assist in special projects
• Completing daily reports and Marina operations, including, checklists, leasing, sales, billing, payment transactions, and preparing daily deposit for
• each. Compile revenues and expense information, and prepare preliminary month-end reports.
• Balance and request petty cash repayments monthly.
• Process new Slip Holder/Transient Agreements and Deposits.
• Make memo to process security deposits of Tenants leaving the Marina.
• Maintain account records and files.
• Any other duties as assigned by the Marina Management.

SKILL AND KNOWLEDGE REQUIREMENTS

The Dockmaster should be a person who has had experience in general Office procedures and has worked with the public in some form or another. Experience within the Marina Industry does not have to be a qualification, but would help and those with experience are preferred. This person will have to show initiative to help organize and maintain and organize working atmosphere within the Marina Office.

Physical And Mental Requirements

• Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
• Ability to stand for the entire work day.
• Climbing steps regularly.
• Working in wet and slippery conditions. Frequently working in an outdoor, hot, and damp environment.
• Frequently immerses hands in water.
• Withstanding temperature extremes in outdoor environments and inclement weather.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

• All dock equipment and materials (gas pump, boats, ropes, anchors, among others).

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Aff… All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.