Dockhand

Suntex Marinas; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Suntex Marinas is seeking a Dockhand to greet guests at the marina and support the Dockmaster in daily operations. You will assist guests with boating needs, help keep docks and facilities clean and safe, and work as part of a friendly team committed to exceptional guest experiences.

The Dockhand role emphasizes customer service, a positive attitude, and safety awareness. You may be asked to assist with pump outs, waste disposal, and general facility sanitation, while ensuring compliance with

Qualifications

• Ability to collaborate effectively with internal and external customers.
• Some knowledge of marina operations or willingness to be trained.
• Proven ability to interface with customers positively and successfully.
• Ability to work independently to achieve goals and targets.

Responsibilities

• Assist customers with boating needs per the direction of the Dockmaster including but not limited to securing boats to docks, black water pump out, waste disposal, and general facility sanitation
• Carry out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
• Comply with all OSHA and environmental regulations, adhering to all site rules, processes, policies, and expectations, including proper wear of PPE as required for a specified task or work area
• Exhibit a friendly, professional working relationship with coworkers, members, guests and vendors

Skills

Customer collaboration

Marina operations knowledge

Customer interfacing

Independent work

Job description

Position Purpose

The Dockhand may be the first person our guests interact with when arriving to the marina. It is important that they deliver superior marina experience to all our guests. Dockhands assist the Dockmaster and other Dockhands in all duties related to the marina. Doing so while being friendly, positive and accommodating, they also keep the area clean, safe, and well maintained.

JOB Posting

JOB TITLE: Dockhand

DEPARTMENT: Docks

REPORTS TO: Dockmaster

Position Purpose

The Dockhand may be the first person our guests interact with when arriving to the marina. It is important that they deliver superior marina experience to all our guests. Dockhands assist the Dockmaster and other Dockhands in all duties related to the marina. Doing so while being friendly, positive and accommodating, they also keep the area clean, safe, and well maintained.

DUTIES AND RESPONSIBILITIES

• Assist customers and guests with general boating needs per the direction of the Dockmaster including but not limited to securing boats to docks, black water pump out, waste disposal, and general facility sanitation
• Carry out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
• Comply with all OSHA and environmental regulations, adhering to all site rules, processes, policies, and expectations, including proper wear of PPE as required for a specified task or work area
• Exhibit a friendly, professional working relationship with coworkers, members, guests and vendors

EDUCATION AND EXPERIENCE

• Ability to collaborate effectively with internal and external customers
• Some knowledge of marina operations or willingness to be trained in them
• Proven track record or innate ability to interface with customers positively and successfully
• Ability to work independently to achieve goals and targets

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
• Must be able to express oneself and effectively convey directions and clear instructions to a team of individuals

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.