Dock Supervisor – Lead Shipping & Process Excellence

Masco Corporation; Vista (CA); On-site; USD 55,000 - 86,000; Full time

Job summary

Watkins Wellness is seeking a Dock Supervisor for our Vista Shipping team. You will supervise daily dock operations, ensure safe loading and on-time shipments, and coach a high-performing team in a fast-paced environment.

You will collaborate with multiple departments, optimize material flow, use ERP/barcode tools to improve accuracy, and drive continuous improvements while upholding safety and quality standards.

Qualifications

• 3+ years of experience in warehouse, shipping, distribution, or related operations environments.
• Previous leadership or people management experience; direct management experience strongly preferred.
• Strong understanding of shipping, warehousing, loading, and material flow processes.
• Experience working with ERP, inventory management, supply chain, or warehouse management systems.
• Working knowledge of barcode scanning and warehouse technology tools.
• Proficiency with Microsoft Office applications.
• Strong communication, organizational, and problem-solving skills.
• Ability to work effectively across departments and build strong partnerships.
• Ability to adapt quickly to changing priorities in a fast-paced environment.
• Forklift certification or forklift operating experience preferred; daily forklift operation is not a primary responsibility.
• Bachelor’s degree or equivalent experience preferred; equivalent experience will be considered.

Responsibilities

• Supervise daily dock and shipping operations to support the safe, accurate, and timely movement of finished goods and outbound shipments.
• Develop and maintain shipping and loading procedures that optimize material flow and support on-time, complete product shipments.
• Help ensure products are loaded safely while minimizing waste, reducing damage, and maximizing operational efficiency.
• Use warehouse tools such as scanners, barcodes, ERP systems, and related technologies to improve inventory accuracy and shipment consistency.
• Partner with departments across the organization to coordinate documentation, product availability, and shipping readiness.
• Train, coach, cross-train, and develop team members while fostering an engaged and collaborative work environment.
• Pivot and respond effectively to changing operational needs while maintaining productivity and shipping performance.
• Review staffing, capacity, shipment forecasts, inventory trends, and operational performance to identify opportunities for improvement.
• Support dock safety programs and help maintain a safe, clean, and organized work environment.

Skills

Leadership experience

Team management

Communication

Adaptability

Problem solving

Cross-functional collaboration

Safety awareness

Education

Bachelor’s degree or equivalent experience

Tools

ERP systems

Warehouse management systems

Barcode scanning

Microsoft Office

Job description

Watkins Wellness is seeking a Dock Supervisor for our Vista Shipping team. You will supervise daily dock operations, ensure safe loading and on-time shipments, and coach a high-performing team in a fast-paced environment.

You will collaborate with multiple departments, optimize material flow, use ERP/barcode tools to improve accuracy, and drive continuous improvements while upholding safety and quality standards.