Dock Operations Supervisor: Safety, Efficiency & Leadership

Saia Inc.; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Saia is a logistics and transportation leader committed to doing the right thing for people, customers, and communities. This role supervises terminal operations, including sorting, handling, loading, and unloading freight, and ensures compliance with company policies and government regulations.

The successful candidate will have 5+ years in warehouse or dock operations, supervisory experience, DOT safety knowledge, and forklift certification.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language to perform tasks including reading instructions, completing shipping documents, and communicating with management and government representatives.
• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.
• Prior supervisory experience.
• Strong knowledge of DOT regulations and safety procedures.
• Forklift certification or hazmat training.
• Strong attention to detail and accuracy in verifying shipments.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Skills

English proficiency

supervisory experience

attention to detail

safety awareness

communication

Education

High school diploma or GED

Tools

Forklift certification

Job description

Saia is a logistics and transportation leader committed to doing the right thing for people, customers, and communities. This role supervises terminal operations, including sorting, handling, loading, and unloading freight, and ensures compliance with company policies and government regulations.

The successful candidate will have 5+ years in warehouse or dock operations, supervisory experience, DOT safety knowledge, and forklift certification.