Dock Operations Supervisor: Inbound/Outbound

Hireology; Jackson (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

401K match

Vacation and Holiday pay

Career development

Shift-10 hour shifts

Job summary

Pathmark Transportation seeks an Inbound and Outbound Supervisor to oversee daily dock operations, ensure safe and efficient receiving, and lead dock staff. You will coordinate trailer arrivals, priorities, and communication with transportation and warehouse teams to meet service goals.

The role requires strong leadership, teamwork, and problem solving in a fast-paced environment; bilingual preferred, with experience in warehouse systems and handheld scanners.

Qualifications

• High school diploma or equivalent preferred.
• At least two years of warehouse, receiving, dock, or freight-handling experience preferred.
• Previous supervisory or team leadership experience preferred.
• Working knowledge of receiving procedures, shipping documents, and inventory controls.
• Strong communication, organization, problem-solving, and leadership skills.
• Ability to prioritize work and make sound decisions in a fast-paced environment.
• Basic computer skills and experience with warehouse systems and handheld scanners.
• Forklift experience preferred; must complete required training and authorization before operating equipment.

Responsibilities

• Supervise inbound dock employees, assign daily responsibilities, and monitor productivity and work quality.
• Coordinate trailer arrivals, dock assignments, and unloading priorities to keep freight moving and minimize delays.
• Verify incoming freight against bills of lading, manifests, and receiving documents.
• Ensure freight is counted, inspected, scanned, labeled, and staged in the correct locations.
• Document and report freight shortages, overages, damages, and receiving discrepancies promptly.
• Communicate shipment delays, staffing needs, equipment issues, and operational concerns to management.
• Train and coach employees on receiving procedures, freight handling, scanning equipment, and safe work practices.
• Enforce company safety procedures, including proper lifting, forklift operation, trailer securement, and pedestrian awareness.
• Ensure equipment inspections are completed and unsafe or damaged equipment is reported and removed from service.
• Maintain clean, organized dock areas with clear aisles, exits, and access to emergency equipment.
• Address employee performance and attendance concerns consistently with company policies.
• Complete shift reports and provide clear handoffs regarding pending freight, exceptions, and priorities.
• Identify opportunities to reduce freight damage, improve receiving accuracy, and increase dock efficiency.

Skills

Communication

Leadership

Problem solving

Organization

Bilingual

Education

High school diploma or equivalent

Tools

Warehouse systems

Handheld scanners

Microsoft Office

TMS application

Job description

Pathmark Transportation seeks an Inbound and Outbound Supervisor to oversee daily dock operations, ensure safe and efficient receiving, and lead dock staff. You will coordinate trailer arrivals, priorities, and communication with transportation and warehouse teams to meet service goals.

The role requires strong leadership, teamwork, and problem solving in a fast-paced environment; bilingual preferred, with experience in warehouse systems and handheld scanners.