Dock Operations Lead - Safety, Efficiency & Growth

Saia; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Saia is seeking a Supervisor to oversee terminal operations, including sorting, handling, loading, and unloading freight at our North Carolina location. You will manage daily dockworker activities and ensure compliance with company policies and Department of Transportation standards.

The ideal candidate has 5+ years in warehouse or dock operations, prior supervisory experience, and a solid understanding of safety procedures.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend English to perform job tasks and complete records.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies and regulatory requirements (DOT, etc.).
• Trains and coaches dockworkers on safety, performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Skills

Supervisory experience

Team leadership

Communication

English proficiency

Education

High school diploma or GED

Tools

Forklift certification

Hazmat training

Job description

Saia is seeking a Supervisor to oversee terminal operations, including sorting, handling, loading, and unloading freight at our North Carolina location. You will manage daily dockworker activities and ensure compliance with company policies and Department of Transportation standards.

The ideal candidate has 5+ years in warehouse or dock operations, prior supervisory experience, and a solid understanding of safety procedures.