Dock Operations Lead: Safety & Efficiency

Saia; Des Moines (IA); On-site; USD 52,000 - 72,000; Full time

Job summary

Saia in Des Moines, IA is seeking a Dock Supervisor to oversee terminal operations including sorting, loading, and unloading freight, and to manage daily dockworker activities. You will ensure safety, compliance with DOT standards, and schedule adherence while leading a team in a fast-paced warehouse environment.

This role emphasizes coaching staff on safety, tracking performance metrics, and implementing process improvements to enhance service and efficiency.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language to perform job tasks and documentation.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, DOT standards, and regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Skills

Leadership

Safety oriented

Communication

DOT regulations knowledge

Tools

Forklift certification

Pallet jack operation

Hazmat training

Job description

Saia in Des Moines, IA is seeking a Dock Supervisor to oversee terminal operations including sorting, loading, and unloading freight, and to manage daily dockworker activities. You will ensure safety, compliance with DOT standards, and schedule adherence while leading a team in a fast-paced warehouse environment.

This role emphasizes coaching staff on safety, tracking performance metrics, and implementing process improvements to enhance service and efficiency.