Dock Coordinator

Merchants Distributors, Inc. (MDI); Port Saint Lucie (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

Merchants Distributors, Inc. (MDI) is seeking a Doc Coordinator at the Port St Lucie location. The role focuses on monitoring loading workflows, assisting with obstacles, and ensuring pallets and trailers are properly prepared for outbound shipments.

Applicants should have a high school diploma and 2–5 years in distribution, with strong organizational skills and customer service abilities. Forklift experience and mainframe tools may be preferred as part of the daily tasks.

Qualifications

• HS diploma required and 2–5 years distribution experience.
• Excellent organizational and planning abilities.
• 2–5 years loader/checker experience and strong customer service skills.
• Clear communication with employees and carriers; respectful listening.
• Prior truck loading experience and familiarity with loading procedures.

Responsibilities

• Monitor and facilitate workflow to maximize loading efficiency.
• Assist in solving loading obstacles, locating pallets, and trailer issues.
• Follow safety guidelines at all times and assist with weekly load audits.
• Ensure pallets are staged and matched to the correct trailers for loading.
• Aid in investigating missing or mishandled pallets with customer service.
• Assist in paperwork assembly and verify the correct trailer is used.
• Support loaders with trailer loading in proper sequence and weight distribution.
• Ensure outbound load leave times are met and communicate with shipping.
• Assist the shipping specialist with dock workflow management and audits.

Skills

Organizational skills

Planning skills

Interpersonal skills

Communication with employees and cross

Forklift experience

Education

High school diploma

Tools

Mainframe

Triceps

PowerYard

Job description

Overview

Doc Coordinator

Port St Lucie Location

Responsibilities

• Monitor and facilitate workflow to maximize efficient loading processes.
• Assist in mitigating obstacles presented during the loading process (i.e. locating pallets, getting pallets picked, and trailer issues).
• Must work in a safe manner adhering to all company safety guidelines.
• Assist in weekly load audits for quality and accuracy.
• Accountable for all pallets of all commodities being staged for loading.
• Assist customer service in the investigation of missing or mishandled pallets.
• Assist in assembling paperwork and verify that the proper trailer is backed into the dock for loading.
• Assist loaders in the loading of product on trailers in proper sequence, making sure that weight is distributed evenly and comply with government weight standards.
• Ensure leave times are met for all outbound loads.
• Assist Shipping Specialist with managing workflow for all docks.
• Assist audit team with checks for accuracy and quality of customer orders.
• May be required to operate a forklift, pallet jack, or other tasks as necessary.
• Must have excellent self-motivation.

Qualifications

• High school diploma required.
• 2-5 years of progressive distribution experience.
• Should possess excellent organizational and planning skills.
• Should have 2-5 years’ work experience as a loader (checker).
• Should possess excellent interpersonal and customer service skills.
• Must be able to communicate with all employees and carriers honestly and with respect.
• Prior truck loading experience.
• Mainframe, Triceps, and PowerYard operational experience preferred.
• Ability to recognize, report, and mitigate improper loading techniques.