Dock Coordinator

Langham Logistics Inc.; Greenfield (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

Langham Logistics Inc. seeks a Dock Coordinator in Greenfield, IN to oversee outbound dock activities, ensuring accurate, timely shipments and safe operations.

You will act as the communication hub between dock, dispatch, floor operations, and leadership, while upholding Langham’s safety and documentation standards. Qualified candidates will have 1–2 years warehouse experience, reading and interpreting forms, and familiarity with WMS/Oracle.

Qualifications

• HS diploma or GED required.
• Prefer 1–2 years warehouse experience.
• 1–2 years working knowledge of WMS/Oracle.
• PIT equipment knowledge is a plus.
• Ability to read and interpret forms and visual instructions.

Responsibilities

• Act as the primary point of communication between outbound dock, dispatch, floor teams, and leadership.
• Coordinate outbound load flow to meet schedules and priorities.
• Complete audits and verification of outbound loads for accuracy and compliance.
• Control Bills of Lading (BOLs) and outbound documentation.
• Communicate adjustments to pick up times, delays, or cancellations as needed.
• Monitor dock activity to ensure safety, quality, and standards.
• Support leadership by identifying issues and aiding in problem resolution.
• Provide guidance to dock associates to maintain workflow and efficiency.

Skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Time management

Customer service

Problem-solving

Education

HS diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

WMS/Oracle familiarity

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

MTC Lilly Full-time Clerical Greenfield, IN, US

2 days ago Requisition ID: 1439

Summary

The Dock Coordinator is responsible for overseeing and coordinating outbound dock activities to ensure accurate, timely, and efficient shipment of outbound loads. This role serves as a key communication link between the dock, dispatch, floor operations, and leadership, while maintaining compliance with safety standards and documentation requirements.

Represent Langham Logistics:

• Provide courteous, professional service to both internal and external customers.
• Present a positive image of Langham.
• Demonstrate Langham’s Core Values of Teamwork, Accountability, Integrity, Work Ethic, Communication, Creativity, Respect and Listening

Evaluation of performance

Performance will be evaluated based on meeting the requirements of the job description; meeting performance metrics and other quality indicators established for this position; working according to

specifications, policies, and standards established by Langham; working effectively in a team environment; and providing a high level of internal and external customer service.

Performance metrics

Performance will be evaluated based on accurate and timely shipment of loads, documentation errors,

proactive communication to prevent operational issues, and consistent adherence to safety procedures.

Key Outcomes Expected

• Act as the primary point of communication between the outbound dock, dispatch, floor teams, and leadership.
• Coordinate outbound load flow to ensure schedules are met and priorities are aligned.
• Complete audits and verification of all outbound loads to ensure accuracy and compliance withcustomer and company requirements.
• Control and manage Bills of Lading (BOLs) and all required outbound documentation.
• Communicate and coordinate adjustments to pick up times, including additions, delays, orcancellations, as needed.
• Monitor dock activity to ensure adherence to safety, quality, and operational standards.
• Support leadership by identifying issues, escalating concerns appropriately, and assisting withproblem resolution.
• Provide guidance and direction to dock associates as needed to maintain workflow and efficiency.

Critical Skills, Knowledge and Behaviors

• Demonstrates effective verbal, written, and interpersonal skills. Can effectively communicate with a variety of individuals with diverse backgrounds and roles (customers, carriers, vendors, employees).
• Demonstrates customer service orientation with a high level of attention to detail and accuracy.
• Able to read, interpret, and use forms and other visual instructions in order to perform required work.
• Ability to work with a strong sense of urgency
• Proactive in anticipating and alerting others to problems with projects or processes.
• Takes initiative and needs little supervision.
• Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely; able to juggle multiple requests and meet multiple deadlines.

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Critical skills, knowledge, and behaviors (con’t)

• Able to think logically and analytically in solving problems.
• Works well in a team environment and as part of a team.
• Proficient in basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail).
• Demonstrates proficiency Microsoft Office (Outlook specifically) as consistent email communication is necessary
• H.S. diploma or GED required.
• Prefer at least 1-2 years’ of warehouseexperience
• Must have 1-2 years’ of working knowledge of WMS/Oracle
• Demonstrated knowledge of P.I.T. (Powered Industrial Truck) equipment

Physical

demands

Must be able to work proficiently with computers and other office equipment

Work is performed primarily in a warehouse environment with varying temperatures, with some work completed in an office environment.

Disclaimer

This job description is not intended to be all-inclusive. This position may be required to perform other

related duties assigned to meet the ongoing needs of the organization. Langham reserves the right to modify job responsibilities and expectations as business demands evolve.