Dock Clerk

Ingredion Incorporated; Salem (OR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Job summary

Ingredion Incorporated is hiring a Dock Clerk to support inbound and outbound logistics, coordinating trucking, and preparing documents to meet production needs. You will work with production leaders and cross-functional teams, ensuring accurate shipping and receipt processes while maintaining cost efficiency and high service levels.

The role requires a GED or high school diploma, basic math, English proficiency, and experience with SAP or similar systems; familiarity with forklifts is a plus.

Qualifications

• High school diploma or GED with 1+ year related experience.
• Ability to read and interpret safety rules, shipping instructions and procedures.
• Basic math abilities and numeric accuracy.
• Ability to follow written, oral, diagram, or scheduled instructions.
• Proficient reading, writing, and comprehension in English.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Prior experience with SAP or similar inventory/sales software.
• Experience with forklifts and related equipment or willingness to certify.

Responsibilities

• Back-up Inbound Logistics: organize materials, schedule trucking, release products from cold storage.
• Verify invoices and resolve discrepancies promptly.
• Back-up Outbound Logistics: schedule pickups with freight carriers and release outbound freight.
• Check orders for errors and route to appropriate employee or department.
• Identify process changes to improve time and cost and inform Warehouse Supervisor.
• Prepare logistic documents and accurate shipping labels for orders.
• Coordinate with customer service to meet shipment expectations.
• Material Handler duties: unload inbound goods and verify receiving documents.
• Prepare outbound orders, sign off remote orders, create bills of lading.
• Transfer products to Americold warehouse and complete receipts.
• Provide excellent customer service to customers and suppliers with timely, cost-effective shipments.

Skills

Reading ability

Math skills

English fluency

Instruction interpretation

Communication

Education

High school diploma or GED

Tools

SAP

Microsoft Office Suite

Job description

As a Dock Clerk, your primary duties are to perform outbound and inbound coordinator duties in a back-up role and support the north dock and south dock material handler tasks when necessary. The position is responsible for handling multiple tasks daily and for communicating regularly with co-workers and leaders across all departments. The clerk will work closely with production leaders to support production needs.

What you will do:

• Back-up Inbound Logistics: Organize materials, schedule trucking, and release products from cold storage facilities to arrive in a timely manner to meet production needs.
• Verify invoices and resolve any discrepancies on a timely basis.
• Back-up Outbound Logistics: Schedule pick-up appointments with freight carriers and release outbound freight to meet all internal and external customer expectations without any demurrage time.
• Check orders for errors and send back to the appropriate employee and/or department, or fix the error.
• Actively watch for changes in processes that can improve or reduce time and cost (for both Kerr and the customer) and communicate to the Warehouse Supervisor.
• Prepare all logistic documents, including accurate print labels for each order.
• Coordinate with the customer service department to ensure each shipment meets or exceeds all customer expectations.
• Material Handler duties as needed: Unload inbound goods and deliver to ultimate destination; verify inbound bill of lading matches the raw fruit receiving or purchase order(s) and generate inbound goods labels as needed.
• Prepare outbound orders; sign off on remote orders, making sure to follow customer requirements; generate shipping labels; create bills of lading.
• Transfer products to the Americold warehouse and fill out the proper documentation from those receipts.
• Provide the best customer service to all customers and suppliers (internal and external), ensuring that all shipments and receipts are prepared timely, cost-effectively, with appropriate materials and documentation.

What you will bring:

• High school diploma or general education degree (GED), 1-year+ related experience and/or training.
• Ability to read and interpret documents such as safety rules, operating and shipping instructions, and procedure manuals.
• Ability to perform basic math problems.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to speak, read, write, and comprehend English.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Prior experience with SAP or another inventory/sales software.
• Prior experience with the following equipment (or able to achieve certification immediately upon hire): Forklift, Electric pallet jack, Golf Cart.

Who you are:

Put customer 1st - Create differentiated value for internal and external customers. Good planning, organizing, and attention to detail skills. Solid team player putting the company core values first in every situation.

Company culture:

We are an equal opportunity employer and value diversity at our company. Ingredion seeks to provide a work environment that is free from harassment and discrimination.

We will not tolerate any form of discrimination based on race, color, religion, age, gender, gender identity, gender expression, national origin, ancestry, handicap or disability—mental or physical—marital status, sexual orientation, veteran status, disability resulting from military service, or any other classification protected by law (“protected classifications”).

We are committed to establishing and maintaining a work environment where everyone is treated with dignity and respect. Ingredion provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, we will work with the applicant to meet the job applicant's accommodation needs.

Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.

Relocation Available: No

This pay rate is not a guarantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable bargaining agreement (if any).

Benefits:

• Full-time roles are eligible for our comprehensive benefits package which includes medical, dental and vision coverage as well as a 401(k) plan with a competitive company match.

About Ingredion:

Ingredion is a leading global, plant-based ingredients solutions company. We make sweeteners, starches, nutrition ingredients and biomaterials that are used by customers in everyday products from foods and beverages to paper and pharmaceuticals.

At Ingredion, we embrace possibilities and inspire each other to think big. Together, we are reimagining how we can make life better through our differentiated ingredients and innovative solutions.

We share an inspiring purpose — to make life better, for our colleagues, our customers, our communities, and the world. We belong to a culture of bold innovators, of people who believe that their skills, creativity, and passion can deliver solutions that can enhance people’s lives. We create what's next, transforming our imagination into innovation.

We have a welcoming and collaborative environment to build and grow a career in a multinational company. Here, everyone can be their authentic selves and be part of a community of talented and caring people, interacting with professionals around the world, made up of varied backgrounds, cultures and industries.

We are encouraged to think differently and innovate through collaboration and experimentation. We are constantly imagining new ways to bring value to our customers, through new ingredients, solutions, and ways of working.