Dock and Door Technician

Crown

Cincinnati (OH)

On-site

USD 52,000 - 68,000

Full time

5 days ago

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Benefits offered by this job

Health/Dental/Vision/Prescription Drug

401K Retirement Savings Plan

Paid Parental Leave

Paid Holidays

Job summary

Crown Equipment Corporation is seeking knowledgeable auto, diesel, aircraft, or forklift technicians to join our team. Drive to customer locations and install, service, and repair dock equipment and other industrial building accessories.

This role reports to the Branch Manager and Field Service Manager. Extensive travel is required; a valid driver's license and basic welding/mechanical skills are essential. Crown offers strong benefits and professional development opportunities.

Qualifications

High school diploma or equivalent required.
Less than 2 years related experience preferred.
Valid driver's license and ability to operate lift trucks.
Welding and mechanical aptitude with hydraulic/electrical knowledge.

Responsibilities

Install, service, repair, and troubleshoot dock and door equipment at customer sites.
Drive to customer locations and coordinate with dispatch.
Attend safety and operational tests and document repairs.
Maintain van inventory and service records.
Read and understand hydraulic and electrical schematics.

Skills

Mechanical aptitude

Electrical systems understanding

Hydraulics understanding

Reading hydraulic/electrical schem.

Customer service skills

Education

High school diploma or equivalent

Technical school graduate

Tools

MIG welding

TIG welding

Arc welding

Hand tools

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Job Posting External

Job Duties

Troubleshoot, diagnose, service, repair and install dock and door equipment.
Perform all assigned planned maintenance on customer dock and door equipment.
Welding.
Maintain a service van and its inventory.
Process paperwork after completion of each job.

Minimum Qualifications

Less than 2 years related experience
High school diploma or equivalent
Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

Technical school graduate preferred.
Mechanical and electrical aptitude.
Welding experience.
Good written and verbal communication and customer care skills.
Read and understand hydraulic and electrical schematics
Familiar with tools and equipment such as common hand.

JOB PURPOSE AND OBJECTIVES
Drive to customer locations and install, service, and repair dock equipment and other industrial building accessories.
This position reports to the Branch Manager, Field Service Manager, Service Manager.

PERCENTAGE OF TIME KEY TASKS
55-70% Dock and Door Installation / Repair

Communicate daily with dispatcher to determine work schedule.
Travel to customer locations.
Troubleshoot, diagnose, repair, and install all types of dock and door equipment.
Confer with customer on problems and issues.
Perform safety and operational tests.
Quote repair costs & complete repair paperwork.

25-35% Planned Maintenance

Service and maintain dock and door equipment.
Perform safety and operational tests.
Scheduleand coordinate service in accordance with daily repair schedule.

00-05% Service Van and Inventory Maintenance

Perform minor repairs to the van such as replacing windshield wipers.
Service the van by having the oil changed, tire pressure checked, etc.
Pick up parts and replenish van’s inventory.
Maintain accurate van parts inventory levels in compliance with Branch Guidelines.
Maintain Safety Equipment supplied with van.

MINIMUM QUALIFICATIONS

Less than 2 years related experience
High school diploma or equivalent
Extensive travel (over 20%)
Occasional overnight stays (0-5%)
Job may require employee to operate a non-CDL, DOT-regulated vehicle and complete an MVR and driverqualification file. In this case, additional documentation will need to be completed, must be 21 years old, and employee will be required to pass a DOT Physical.
A valid driver’s license is required

PREFERRED QUALIFICATIONS

Good mechanical aptitude and good knowledge of electrical/ electronic systems, and hydraulics.
Read and understand hydraulic and electrical schematics.
Perform Mig, Tig, and Arc welding of mild steel.
Familiar with tools and equipment such as common hand.

PHYSICAL AND MENTAL REQUIREMENTS

PHYSICAL AND MENTAL REQUIREMENTS
Per 8-hour shift. Must be able to sit 2 hours, stand 5 hours, walk 1 hour, see, talk, and hear. Must be able to frequently lift/carry/push/pull up to 50 lb., bend/stoop/twist, squat, reach below knee level, grip/grasp, work with arm outstretched, and work above chest level. Must be able to occasionally lift/carry/push/pull up to 100lb., reach above shoulder level, climb stairs, climb ladders, torque, use vibratory tools, and pinch grip. Must be able to safely operate lift trucks and vehicles/service vans. Must have good binocular vision. Ability to distinguish colors preferred. Possible exposure to hot and cold temperatures, dust, solvents, fuels, battery acid, and noise pollution

Work Authorization:

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

No agency calls please.

Compensation and Benefits:

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

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