Dock and Door Service Technician

Crown Equipment Corporation; Joliet (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health Plan

Vision Plan

Dental Plan

401K Plan

Life & Disability

Paid Holidays

Paid Vacation

Tuition Reimbursement

Company Vehicle

Tool Insurance

Uniforms

Job summary

Crown Equipment Corporation invites experienced technicians to join our service team. You will troubleshoot, diagnose, and repair dock and door equipment, perform preventive maintenance, and manage parts and paperwork from customer sites.

Ideal candidates have a high school diploma, a valid driver’s license, and hands-on electrical/mechanical aptitude. Travel and first-shift work are common in this role.

Qualifications

• Minimum: high school diploma or equivalent and less than 2 years related experience.
• Preferred: technical school training and mechanical/electrical aptitude.
• Valid driver’s license and safe lift truck operation are required.

Responsibilities

• Troubleshoot, diagnose, service, repair and install dock and door equipment.
• Perform all planned maintenance on customer dock and door equipment.
• Welding and van inventory management.
• Process paperwork after job completion.

Skills

Customer care skills

Written and verbal communication

Hydraulic & electrical schematics

Education

High school diploma or equivalent

Technical school graduate preferred

Tools

Hand tools

Job description

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. We support our employees and their professional goals because an investment in our people is an investment in our future. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have traveled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

We are seeking knowledgeable customer focused auto, diesel, aircraft, or forklift technicians to join the Crown team.

Job Duties

• Troubleshoot, diagnose, service, repair and install dock and door equipment.
• Perform all assigned planned maintenance on customer dock and door equipment.
• Welding.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Technical school graduate preferred.
• Mechanical and electrical aptitude.
• Welding experience.
• Good written and verbal communication and customer care skills.
• Read and understand hydraulic and electrical schematics
• Familiar with tools and equipment such as common hand.

Work Authorization

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Compensation and Benefits

Crown offers an excellent wage and benefits package for full‑time employees. Current benefits being offered include:

• Competitive Wages. The anticipated starting pay range for the position is $23 to $28 per hour; however,skills and related experience will be taken into consideration,
• Health/Dental/Vision/Prescription Drug Plan with a company contribution to each,
• Health Savings Accounts and Flexible Spending Accounts,
• 401K Retirement Savings Plan:Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
• Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings,
• 9 Paid Holidays,
• Paid Vacation accrued at a rate based on length of service and position,
• 24 Hours of Personal Leave or 40 hours of City of Chicago Paid Sick Leave depending on territory
• Birthday Pay for Non-Exempt employees,
• Tuition Reimbursement up to $5,250 per calendar year.

Crown also offers Service Technicians:

• Award-Winning Service Training
• Company Vehicle for Field Service Technicians
• Tool Insurance
• No Flat Rate
• Uniforms
• Specialty Tools
• Primarily 1st Shift

EOE Veterans/Disabilities

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