DMV Transportation Clerk — Customer Service & Policy

State of West Virginia; Charleston (WV); On-site; USD 32,000 - 48,000; Full time

Job summary

State of West Virginia’s Transportation DMV Specialist 1 role supports the Clearing House Division in Kanawha County. The position involves assisting customers, answering inquiries, and guiding them through DMV services with knowledge of motor vehicle laws and procedures.

The role requires a high school diploma and at least one year of related public-contact experience; fingerprinting and background checks are part of the process.

Qualifications

• Must have high school graduation or equivalent.
• One year of full-time or equivalent part-time paid experience in bookkeeping, sales, cashiering or related public contact work.
• Consent to fingerprinting and criminal background investigation required.

Responsibilities

• Assist customers and answer inquiries regarding WV DMV services.
• Provide information about motor vehicle laws, policies and procedures.
• Exercise knowledge of rules to interpret and apply DMV processes.

Skills

Customer service

Clerical tasks

Communication skills

Attention to detail

Education

High school diploma

Job description

State of West Virginia’s Transportation DMV Specialist 1 role supports the Clearing House Division in Kanawha County. The position involves assisting customers, answering inquiries, and guiding them through DMV services with knowledge of motor vehicle laws and procedures.

The role requires a high school diploma and at least one year of related public-contact experience; fingerprinting and background checks are part of the process.