DMV Front Line Manager - People & Service Lead

State of California; California (MO); On-site; USD 58,000 - 73,000; Full time

Job summary

State of California is seeking a Front Line Manager for the West Covina Field Office. This 12 Month Limited Term, full-time position supervises DMV staff handling vehicle registration and driver licensing, directing work, and ensuring policy compliance.

Salary ranges from $5,237 to $6,550 per month. Final filing date is 10/5/2026. In-office telework with a comprehensive benefits package is provided where applicable.

Qualifications

• Effective communication (written & verbal); interpersonal skills; supervisory and training experience; planning and organizing; positive leadership; dependability; punctuality; excellent customer service skills; Driver Performance Evaluation experience; and control cashier and PC skills are preferred but not required.

Responsibilities

• Plans, assigns, directs, and reviews the work of DMV employees performing vehicle registration, driver licensing, and related work.
• Makes decisions on office problems ranging in difficulty level from average to the more complex issues requiring interpretation of the law and departmental policy; ensures staff follow office procedures, expectations, and processing laws.
• Estimates volume, timing, and nature of future office workloads; plans and schedules the work of employees.
• Selects, trains, and monitors employees; and evaluates employees performances.

Skills

Supervisory experience

Training experience

Planning and organizing

Customer service

Interpersonal skills

Job description

State of California is seeking a Front Line Manager for the West Covina Field Office. This 12 Month Limited Term, full-time position supervises DMV staff handling vehicle registration and driver licensing, directing work, and ensuring policy compliance.

Salary ranges from $5,237 to $6,550 per month. Final filing date is 10/5/2026. In-office telework with a comprehensive benefits package is provided where applicable.