DME Technician

Coastal-Home-Health-&-Hospice-; Brookings (OR); On-site; USD 36,000 - 54,000; Full time

Job summary

Coastal Medical Supplies seeks a DME Service Technician to deliver durable medical equipment and oxygen to home care patients in the Brookings area. You will load, transport, and educate patients on safe use, maintenance, and proper handling of equipment, while maintaining accurate route sheets and inventory.

The role requires lifting up to 50 lbs, adherence to DOT/FDA regulations, and collaboration with patients to resolve issues on a daily basis.

Qualifications

• Able to work independently with minimal direction.
• Excellent organizational and time-management skills.
• Basic math and record-keeping skills.

Responsibilities

• Deliver home medical equipment, oxygen, and supplies to patients on assigned routes.
• Assist in pulling equipment and supplies from warehouse as prescribed by patient plan of care.
• Ensure proper segregation of clean and dirty equipment on delivery vehicle and in warehouse.
• Load equipment and supplies onto delivery vehicle and perform daily vehicle checks.
• Provide patient education on proper use, maintenance, and safety of equipment.
• Maintain route sheets, inventory, and confidentiality under HIPAA compliance.
• Perform routine cleaning, disinfection, and minor repairs as trained.

Skills

Customer service

Organizational skills

Time management

English grammar

Job description

POSITION SUMMARY:

The DME Service Technician serves a critical role in providing durable medical equipment (DME) & supplies tothepatientsservedbyCoastal Medical Supplies. The DME Service Techniciandeliverssets-upandprovideseducationonthesafeuseofDMEandsuppliesthat meettheneedsofourpatientsthatallowsthemtoremainsafelyintheirhomes.

ESSENTIALDUTIESANDRESPONSIBILITIES:

• 1. ResponsibleforcompliancewithallDOTandFDAregulationsastheypertaintooxygen.
• 2. Assist,whennecessary,inthepullingofequipmentandsuppliesfromthewarehouseas prescribedon the patient plan of care.
• 3. Assurespropersegregationofcleananddirtyequipmentonthedeliveryvehicle.
• 4. Loads the equipment, oxygen systems, and related supplies onto a delivery vehicle.
• 5. Determines or obtains best daily route, then drives delivery vehicles on that route, to deliver home medical equipment, oxygen, andsuppliestohomecare patients/clients inatimely manner.
• 6. Completes route sheet accurately and maintains route sheet log binder.
• 7. Provides patient education, instructing on the proper use, maintenance, and safety of the equipment.
• 8. Workswithpatientstosolveavarietyofproblems.
• 9. ResponsibleforcompliancewithallDOTandFDAregulationspertainingtothe warehouse.
• 10. Familiar with all the equipment and office supplies (within the probationary period.).
• 11. Maintains supplyquotas/parlevelsandinitiatereplacementas needed.
• 12. Operates all equipment and supplies in a safe manner.
• 13. Organizes and labels all items within all storage areas with minimum assistance.
• 14. Keeps all storage areas clean, neat, organized, and properly stocked at all times.
• 15. Discards all unused empty boxes.
• 16. Cleans and disinfects daily all necessary equipment and supplies properly.
• 17. Assists in minor repair work within the scope of training.
• 18. Ability to lift and carry a minimum of 50 lbs.
• 19. Completes pick-ups and delivery of equipment when required.
• 20. Maintains inventory.
• 21. Maintains the strictest confidentiality in accordance with HIPAA compliance.
• 22. All other duties as required.

Equipment Responsibilities

• 1. Cleaning equipment, disposable supplies, maps, protective devices, radio, seat belt, telephone, tie, downs, timeclock, wheelchair, mechanical tools, etc.
• 2. Picks up equipment, as directed.
• 3. Returns and unloads returned equipment at the warehouse, assuring proper segregation of clean and dirty equipment within the warehouse.
• 4. Completes delivery and pick-up paperwork promptly and accurately, including route sheets, manifests, and patient documentation, returning paperwork.
• 5. Assists in cleaning and disinfecting rental equipment. Assists in minor repair work within the scope of training.
• 6. Assists in cleaning and stocking the warehouse as needed.
• 7. Performs daily preventative maintenance and vehicle checks, as required, on the assigned vehicle.
• 8. Maintains a neat, clean personal appearance.

9. Performs all warehouse and office maintenance tasks as required.

10. Demonstrates timeliness, courtesy, sincerity, and patience when dealing with customers.

11. Presents a positive and professional manner at all times.

12. Assumes other duties within the scope of training as assigned.

QUALIFICATIONREQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledgein:

• CustomerService/businessofficeandtelephone etiquette
• Generalofficeprinciplesand practices
• Organizationalskillsandtime management
• Englishcomposition, spelling, and grammar
• Variety of filing systems including alphabetical, numerical, and chronological
• Basic math
• Some knowledge of medical office practices preferred

SkillandAbilityto:

• Able to work independently on projects with little or minimal direction
• Deal effectively with frequent interruptions and several situations at one time
• Follow verbal and/or written instructions